Yaneli Hair and Beauty Supply — Local services in Chester

I'm so disappointed in the service I got today. When I met the owner the first time I went she was amazing. I even suggested her business to alot of people. BUT Whatever family member she had in there today was ABSOLUTELY RUDE. MY 12 YEAR OLD WENT THROUGH the door and spoke she said nothing. I asked her about braiding hair how much was it her response was " I won't know unless you bring it here" then I also asked her about the different water wave hair she just pointed to where the hair would be and that's it never left her seat or got off of her personal phone call. It was by far the worst customer service I have had there. I would of have drove down the street to the other hair store but since I had a good experience with the owner I paid. But this is...

It's very disheartening to see a Black business with outstanding customer service and store appearance belittled and spoken of negatively because one person who didn't get their way made false claims. I personally know the owner, a classy and upstanding woman, who dreamed of opening a beauty supply store in an underserved community.

To the woman who lied, saying the place is unclean with rodents and in a sketchy area: that is far from the truth, and you should be ashamed of yourself for trying to damage someone's reputation and hard work because of your...

I have been searching for a particular product for months now (As I Am Smoothing Gel) that used to be available everywhere and seemed to have disappeared from store shelves. I couldn't even get it on Amazon! I had almost given up in fear it was discontinued when I mentioned it to Nikki (owner) who told me she would look for it. A few days later it was on her shelves!! I was ecstatic! I live 20 minutes away with plenty of beauty supply stores close by, but will always...