She Chester — Local services in Chester

I normally shop here, but after my experience on 10/7/2020, I will NEVER give them another dime of my money. Employee, Becky (according to my receipt, that was her name), was absolutely rude! I noticed well before I checked out she was constantly watching me, rather than paying attention to the customer at her register. I was looking at masks by the register. Once I picked 2, I stood behind the same gentleman she took forever to checkout due to watching me. I noticed he paid with cash and she handed him his change and receipt (she placed it in his hand). Once it was time for me to checkout, I handed her my money, and held out my hand for my change. Becky proceeded to go around my hand, it was very pronounced, to place my change on the counter. After I collected it and put it away. She did the exact same thing with my receipt, at this point I was 100% sure these actions were deliberate. It was almost as if she waited for me to put the money away before even getting the receipt so she could display these tacky...

The place is cute, there is no doubt about that. They are friendly when you walk in and check out. However, I received a gifted Kendra Scott necklace from a friend for Christmas and I gifted my mom an initial necklace for mothers day. Both necklaces have tarnished and made my neck, and my moms necks turn green. Sad that my friend spent so much money for a knock-off necklace for me and I spent the money for a necklace that my mom can't even wear. If they are going to charge so much for their jewelry they should be testing the products before they decide to sell to the public. I love to support small businesses but two necklaces, different brands, show me that they don't care what they sell as long as they make their money. High priced items and low quality makes me afraid I will have to take my business elsewhere. I've attached a picture of the tarnish happening on the back of my necklace.I do want to point out that I know that the quality of these products are not in their hand but they do have control over...

Unfortunately, the staff at she boutique is not customer oriented. No one greets you, no one asks if you need any help, they are there to collect money and not even with a smile. It’s disappointing because the merchandise is fairly cute but I desire to support local businesses with quality merchandise and quality customer service experiences. Another customer looking at the jewelry area asked me if worked there. She was quite dissatisfied that people that stand at cash register and talk are blind to customers needing assistance. I had brought a small item in with hoping to match it with a similar color item, and they asked if I had paid for it, but did not even inquire if I needed help. They need to start fresh with positive, smiling, helpful employees. ...