
I'm visiting family in the area and needed a pedicure. So I decided to check this place out.
I arrived around 2:00 on a Friday afternoon and there was a 45 minute wait. So my first tip is, if you decide to go to this place, call ahead.
I decided I wanted a gel manicure while I was there, so the technician chose to do that first. After I sat down, I realized the place was CASH ONLY. Thankfully, I had cash on me (a rare occurrence). There should be a sign on the door indicating this. (Perhaps there was and I missed it.)
I don't particularly like talking when I'm getting my nails done, but I do like to feel comfortable with the person doing the service. A smile every now and then would be nice. The man that did my nails did not make this an enjoyable experience. No smile, no casual conversation, nothing.
Halfway through the manicure, I decided I would just wait until I got back home to get the pedicure. I wasn't comfortable with the technician and the place didn't feel clean. I informed the technician, who finished up my nails and sent me on my way. The technician charged me $28, when the pricing sign clearly showed that the gel manicure was $25.
Here we are, two days later and the gel polish is already chipping off my nails. But since they are a cash only establishment (shady, if you ask me). I was not given a receipt, so I have no proof that I went when I did.
I would not go here again. Poor customer service and poor quality service. They overcharge for subpar quality and my gel polish is already chipping off after...
Read moreVery disappointed. The staff spoke Chinese or whatever nationality they are the entire time. No English was spoken Apple. I asked for a certain design and showed a picture the woman said OK she could do it but she did it totally wrong. She gave me a price of $35 and we agreed on that price but unfortunately as she polished my nails she added more prices as she did my design she added more prices as she did a line in my design she added more prices this was totally À la cart style which was not what we agreed on when I sat down to have my service done. I left they are spending $65 instead of the original 35 we agreed upon. I will never go back and I will never recommend the salon to anyone. They have signs up that it’s in polite to use FaceTime or cell phones while we are there yet they don’t think it’s in polite for them to not speak English and constantly talk about people as they didThis is by far the worst nail salon in broadheads Ville Pennsylvania and any surrounding...
Read moreI started going here when I was in high school (2001-2005) and then I stopped getting my nails done for a period of time. Went to a salon in a different county in 2019-2020, but the way they took off the gel really messed up my nails. Decided to go back to Best Nail Care when places reopened after the height of COVID and let me say, I’m sorry I ever left! They do a wonderful job and have even squeezed me in on occasion when I needed to rearrange my appointment. I get the dip now which has helped my nails get stronger. I also broke a nail really bad (cut down super low) and Paulette helped me fix it and it grew back in a matter of weeks. I love how friendly the staff is and I also love that Paulette knows me by name without even looking at the sign in book. I would definitely recommend Best Nail Care! Excellent customer service, very clean, and...
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