Jon & Bon’s Yogurt Shoppe — Local services in Chico

8/2024 Update: Had a good experience a month or so ago, was hoping the trend would continue! It did not. Went in today. It was a bit busy and a supervisor/lead was giving her only cashier a talking to while she was taking my order! The poor girl looked so nervous that she barely gave me a full cup, didnt ask for toppings, didnt ask if i wanted a bag, no spoons, didnt ask if it was to go....and the entire order she was just trying to respond to the lead who was still just talking to her like I wasnt there. There's a time and place. Like, off the line. In the office or back room? With how much theyre charging for this stuff now, least I could get full service or at least uninterrupted service without the lead talking down to one of the employees.

Original review: Whatcha doing new owner? I understand you want to make some changes to the business, but my first visit post changes was abysmal. My favorite flavor that I have ordered for over 15 years is gone, large size cups are out of stock, changed cup sizes, and the only other thing I like to order - the Hawaiian snow - is still out of order. New prices. I heard new...

I am so bummed to not give this place 5 stars. My family and I have been coming here for years and absolutely LOVE their yogurt and toppings. I’ve always had a pleasant experience but this time I was super disappointed. I took my 2 young girls to get dessert. The staff didn’t look familiar, not sure if they’re new or not. They helped us just fine, my issue was the music they were blasting. I don’t have an issue with rap or any kind of music for that matter but the profanity was ridiculous and the specific song was pretty sexual. This isn’t a bar, I had my children and the people behind me were also treating their children to a frozen treat on a hot summer day. It made the place feel so trashy, Bible versus on the wall and inappropriate vulgar music blasting in a yogurt shop just didn’t seem right. It’s hard enough to find a true, nice, family friendly business to take your children to. I’m hoping the owners or whoever is in charge reads these reviews and talks to their young staff because this was really offensive and I’d hope they’d want to keep their business...

You swagger up to John and Bon’s Yogurt and Ice Cream in Chico at 10:10 PM on 8/7/25, stomach growling like it’s auditioning for a monster flick, ready to dive into a frozen yogurt paradise. That open sign? It’s blazing like a supernova at a unicorn convention, screaming, “YO, CHICO, COME GET YOUR SWIRL ON!” Google’s preaching 10:30 closing like it’s the Ten Commandments of Treats. But when you breeze through those unlocked doors? CRICKETS. The place is deader than a vampire’s Tinder profile, and the staff? They’ve yeeted out faster than you can say “sprinkle emergency!” It’s like you stumbled into a yogurt-flavored Bermuda Triangle—unlocked doors, glowing sign, but zero humans. That neon “OPEN” is straight-up cosplaying as customer service, laughing in your face while you stand there, spoonless, like you just got dumped at prom. Bet the crew bolted for a 10:15 secret fro-yo fight club under the Chico State bleachers, leaving you to do the sad ice cream shuffle under that traitorous, twinkling sign. 😝...