City Vacuum — Local services in Chicopee

What a gem of a business and the owner Mike is 5 Star. I told him what I had researched and what flooring I had. He did not attempt to sell me the most expensive vacuum in the store, but the one that would work best for my needs. He took the time to explain the pros and cons of each model and let me make up my own mind. I had put off purchasing a high end vacuum, but am so glad I did. Best decision with help from a knowledgeable businessman. These businesses are few and far between. Support them and they will be...

I have a Bissell shampooer and it needed some work. I found City Vacuum. They took such great care of me and the service was fast and accurate. Once home I broke a little piece, called and they had it in stock. My son picked it up and they didn’t charge him. I highly recommend this place for any of your vacuum/shampooer service. Even to purchase one. Thank you and I will continue to use...

10 stars for this place. Good old fashioned customer service here. The owner is awesome, knows it all, for real. Gave an unexpectedly honest appraisal of our old vacuum and then accepted more than generous trade in toward our new vacuum. No upsell, no pressure, we were sold exactly what we needed, not more, not less. How can you not be...