Small Engine Specialty — Local services in Chillicothe

Edit: changing my review to a one star. Since they want to email me accusing me of being the reason of their ridiculously high pricing. When they gave me the quote they never said anything about oem or aftermarket parts, they gave one price and now because I gave them a bad review they wanna email me blaming me for their quote, not showing those options and then want accuse me of being a liar and not stating all the facts in my review. Apparently they forget that all the contact I had with them was via email, and I have every single one of them.

their pricing is horribly high. They wanted over four hundred dollars to replace one spindle, and one idler Pulley on a troy built riding mower. And if I were to just buy the parts from them still wanted three hundred some dollars. Can buy the whole rebuild kit (both spindles and idler pulleys) online for $120. Can find it on...

This is a 3.5 rating. Staff was friendly, technician was helpful and answered questions, and pricing was reasonable. Took a bit longer to complete the work than anticipated but that was fine. This is not a higher rating because when I brought the pressure washer home, gas was leaking from below the carburetor housing unit. Upon inspection, the carburetor housing unit was not properly and tightly fastened, causing gasoline to leak when operated. Instead of taking it in and waiting longer or possibly being charged to fix the problem they caused, I fixed the problem myself. Not a big deal, just not something I would expect to do after having the...

Made an insurance claim on my zero turn and they sent small engine specialty to get it and they have had it for over 3 weeks now have heard absolutely nothing about what's going on i have drove there at 2pm there was not a soul in sight it was closed and the business hours say they close at 5pm. I've called multiple times no answer no matter what time of day at either location chillicothe or washington. I'm very upset because i have clients waiting for their yards to be done. I wouldn't recommend this...