LaGondola Spaghetti House — Restaurant in Chillicothe

I want to start by saying the 2 young guys working yesterday were great! Food and service were great as always. But I want to complain about the atmosphere because the owners really should make some improvements for the heat. It was terribly hot yesterday. I understand AC issues can be pricey. However, this store is all windows and that sun was beating inside. The thermostat on the wall said 95. The AC unit above the door that drips on your head (always been that way) was set on 60 but no cool air was coming out of it. That's dangerous conditions for workers. The guys working were pleasant and didn't complain. But while I was waiting for my food, other people came in and everyone commented how terrible it felt in there and expressed concern for the workers. Put up some working blinds or curtains or something and at least invest in a working AC unit for...

Was a bit disappointed as it has been many years since going to this establishment and hoped for better. Ordered the tortellini and spaghetti dinner and full torpedo on Monday 4/7. The pasta itself was good but the sauce for both dinners tasted burnt somehow which in turn just ruined the taste of the rest of the meal. Torpedo was fine (still love the bread) and garlic bread was good. If the sauce wasn't burnt I feel it would have a been a great meal, but wouldn't really know as in the past I only ever got the torpedo and it may just stay that way. Facility was clean but outdated and service was fine just not very personable, which could just be a...

Not 5 stars because we were first in line but our order took about 15-20mins and the few people in back of us got their order first. We were the last ones to get our food, alittle disappointing but the food was great! Never ordered at this location before, the guy was friendly! I had the cheese tortellini, and never had a GOOD cheese tortellini before and you get so much food too for the price! The side salad is also very good and fresh, and I love the ranch they use it has a nice salt and sweet to it! Their gondola is pretty much a gondola nothing bad about it! The ravioli was okay, it has interesting spices in it besides the...