Omnia Leather — Local services in Chino

I purchased an Omnia leather sofa, and have been Satisfied with the comfort, However, the warranty is no good.. I had the sofa delivered in June 2023, At the time the quality seemed fabulous, comfortable cushions, and they are still comfortable to this day. The problem is the color began to fade on the cushions six months after purchase, and the company won’t honor their color warranty. So I have cushions that are a lighter color than the main part of the sofa, which looks awkward. Like with other reviewers, the company had me contact the business I bought them from Leathershowroom.com, they gave me the same runaround, said that it’s normal. Well, I’ve had lots of leather sofas in my lifetime and it’s not normal for them to change color. I would also like to point out that I’ve rotated the cushions on a regular basis, I’m a single person and don’t have many visitors, I’ve also used their very expensive leather Conditioner conditioner. In conclusion, their tanning process/leather coloring process...

In September 2021 I ordered an Omnia sofa; it was delivered in February 2022. Within hours I knew it would never suit me. The quality shows, BUT it was the most uncomfortable piece of furniture I had encountered. Hard, so hard it hurt my back and my butt. It took me two months to get the store to take it back, and I suffered mental and physical distress in that time. Within three days of having a comfortable replacement sofa, my body is much relieved. Warning: check out the Omnia furniture thoroughly...

It seems their five year "warranty " is not worth the paper it's written on. My expensive leather chair developed a color transfer spot on the head cushion. The dealer I purchased the set from claims that Omnia won't repair it under the warranty and wants to charge $250 to repair....