Boudoir Nail Bar — Local services in Chula Vista

I am writing this review on behalf of my sister, who unfortunately for her didn't have a great experience. My sister is not one to make time for herself. I made the appointment for her and in all honesty she was only going to Boudoir because of my experience (which have always been positive) My sister, who doesn't have a lot of experience going to nail salons didn't choose a color a head of time, she was instructed to go a find a color, when she finally found her color the tech advised her that she needed a "gel polish" my sister asked for her assistance to find one and unfortunately none of the colors available were close to what my sister initially wanted, by this time the nail tech was losing her patience my sister. My sister apologized to her but didn't receive any reassurance from the nail tech at all. My sister who is one to take things in stride tried to make conversation with the nail tech, but the only topic of conversation the nail tech was willing to offer was how tired she was and that my sister was her last appointment for the day, the nail tech rushed through the appointment. Least to say that my sister was not happy with her manicure, the gel placement was terrible, the gel was placed too far from her cuticle and looked as if she had at least few days of growth, the gel also wasn't placed all the way to the edge of her nail bed, what i mean by that is that if you looked at her nails from the side you could see a gap from the gel to her own fingernail.

My sister let the receptionist know that she wasn't pleased by the final result, the tech then offered my sister to fix the manicure, unfortunately my sister could not stick around for another 45 min to have it fixed, my sister has two children under 3 years of age at home and is a foster mom to two disabled teens at home, so no she could not wait. The receptionist told my sister that the manager was "in the back" but the manager would be calling her to address her concerns...my sister never received a phone call.

I really wished that she had the experience that I've had at Boudoir, the fact that the manager never bothered to call her back was really disappointing. At least an apology for her experience would have been nice.

I"m writing this review, because my sister would never and also because like i said along with her babies and 2 disabled teens at home she also works full time, I on the other hand have two kids that are old enough to take care of themselves (for the most part) and work full time...so yes I have time for this.

Even though I have never had a bad experience at Boudoir I will not...

I came to California on vacation and needed my nails done. I’m from Georgia and didn’t have time to get them done before I left. I normally get SNS/powder dipping but they did not have it here. No biggie, I was going to get gel polish. Even though it doesn’t stay on my nails well, I needed them done badly and loved the idea of the atmosphere of Boudoir Nail Bar. So, my friend and I went. We made appointments online, I made an appointment for a gel polish manicure. When I got there, I picked out a color and the front desk lady asked me what I had on my nails so they could take it off. I had SNS that was very overdue (why I came here). Even though they didn’t do SNS here, I figured they could take it off. The lady had to go ask my technician if she could do it. The technician came out and said she couldn’t take off my nails so I couldn’t get my manicure. They said that only certain technicians could take off SNS and the technician, Cinthia, told me “if I would have put in the comment box online that I needed SNS removal, then they could have helped me, but since I didn’t do that, they can’t do it.” First off, I’m not used to this, it is extremely easy to take off SNS, I can do it at my house. Second off, every nail place I have ever been to is accommodating and I felt like they could have found someone to soak my nails off. If you’ve ever gotten SNS taken off, it’s as easy as filing off the top layer, playing a cotton ball of 100% acetone on your nail and wrapping it in tin foil. The longest part is sitting and soaking. So the fact that they were not even willing to work with me and even find someone just to take them off upset me. Because I didn’t want a cancellation charge (yes, they charge a fee), I decided to just get a pedicure along with my friend. We were talking to the lady who did her pedicure, Paulina, and she asked if I got a manicure and told her no and what happened. She said, oh I can take them off for you, let me make sure I have time in my schedule & she did and took them right off for me. The place was not even busy and there were many technicians there, so why they couldn’t have asked around to see who had TEN minutes to take off my nails is beyond me. I will not go back. My pedicure, by Cinthia, is already chipping a week later. Paulina, thank you for doing a simple task that made my experience there a little better - if only more people were like you. As far as the atmosphere goes, clean place & neat bar (wine, champagne & beer) in the back with a TV to watch...

Overall, not a good experience at Boudoir Nail Bar. My appointment was at 1030, but I arrived 10 minutes early, checked in, and used the restroom. I sat and waited 20 minutes before I was told my technician was running behind. During this time, I wasn’t instructed to look for my color on the wall selection; it was my first time there so I wasn’t sure how it worked. When I was advised the technician was almost done, to start looking for my color I was looking in the wrong section; the reception pointed me to the correct area. I was torn between two colors, so I asked the receptionist what color changing meant. She explained it will change colors based on temperature, such as when under cold or hot water. She let me test it under running water. When I finally got to Anna, she apologized for the delay. I let her know I was considering the color changing polish. She brought over the bottle and showed me the color range and advised it changed based on temperature. I thought it was a cool idea, so I went with it. Anna was very nice and attentive, always asking if I was ok or if anything hurt. She brought me out of my comfort zone- going with the different polish and trying a longer nail than I normally would. She was the best thing from this experience! Once the polish was on, I noticed right away the tips were a darker shade. I said it out loud, and she let me known the tips are usually darker since they are colder; the bottom is on the nail so it’s warmer due to body temperature and will be lighter. I wish this had been explained to me before, because I would not have picked this color. I really thought it was when under water. I applied the Gel-X Nail Extension, Full Set with Gel Polish. The very next day, they started to chip at the edges. Not good quality. I also got an email thanking me for being a customer, and I noticed they changed the appointment time…. It all felt rushed, like I wasn’t given the time deserved when I made an appointment. I truly feel if the communication was clear and I had more time I would not have selected the color changing polish. I’ve tried to get used to it, but after almost 5 days it hasn’t grown on me. Very disappointing and won’t...