U.S. Bank Branch — Local services in Cincinnati

I can’t say enough about Rachelle. She is amazing!! She helped me through an issue I was having that another branch couldn’t figure out. She was so kind and patient and never once made me feel like a burden even though the process was time consuming for her. Actually both ladies working were great but I interacted directly with Rachelle. She is a treasure and US Bank needs to...

I had an encounter with a cashier that came off as slightly rude. I communicated my sentiments about it to a manager over the phone later in the day- her apology didn’t seem sympathetic at all and she cut me off multiple times when I spoke to her about it. Salt on a wound. I was serviced fine but the relations...

Phenomenal team. Extremely knowledgeable and easy to do business with. I have business and personal accounts with this location. They're extremely helpful, kind, & always willing to help. I do business here because the team is exceptional. I highly recommend US Bank...