Sylvan Corners Pet Hospital — Local services in Citrus Heights

We have been coming to this vet since 2018, and prior to COVID-19, everything was great. However, since the pandemic, the quality of service has significantly declined. They never have same-week appointments, and their prices have become exorbitant. It's frustrating that even for standard appointments, you can't leave their office without paying at least $200. Do they not realize that some people cannot afford this? It's easy to say, "If you can't afford it, then don't have pets," but why should people without tons of money be deprived of the love of an animal?

We've wanted to stop coming here but because it's very close to our home, we continued. After the last issue, we will no longer be returning. The older woman at the front desk is rude, and dealing with her made me want to use choice words, especially when I called her about getting an emergency appointment to put my dog down, and she had zero empathy. Sylvan Corners, is this how you treat your customers? Last week, we took our fur baby here and were charged over $600 for bloodwork, which is more expensive than human medical without insurance. They failed to perform x-rays, even though our dog was having breathing issues, and sent us home stating he had an infection.

After a few days of no improvement, we took him to an overnight emergency clinic at another location. They did an x-ray and found fluid in his lungs. Our dog was suffering, and we thought it was due to the infection. I'm not sure if my dog could have been saved if they had checked a week earlier, but it caused him unnecessary suffering and cost us over $2000 extra. I was shocked that they did not suggest x-rays when we first took him in as in my opinion, they try and bleed there customers for every cent they can. I highly recommend not going...

We have been associated with SCPH since having our beloved Princey in our family. We brought Prijncey home in August of 2002. Princey, a Shar-pei/Pit Bull mix was our babygirl. She was brought into our family by another family who was young and did not have the time to train or spend time with Princey. At the time Princey was 6 weeks old. After bringing Princey home, it was decided that SCPH would not only be the best location for us, but from what we had heard, the best care possible would be offered to Princey. It helpeed that our two daughters attended Holy Family School which is just a couple of blocks away.

Our experience with SCPH has been exceptional. From Princey's first visit to her last! Princey developed mast cell tumors in her right rear leg about a year and a half or so. After constant consultation, it was decided that euthanasia would be in the best interest of Princey - and out family as a whole.

The COURTESIES, COMPASSION, and shared tears by the medical staff and front office personnel was unprecedented!!! We are so grateful for our association with SCPH and would recommend them to anyone who seeks superior veterinarian services.

We would like to site the following for their exceptional service and connection -

Dr. Ramona Simko, Sherby, Catarina and Robert.

It was their close connection that we were able to help Princey "transition" knowing that she was not alone!!! THANK YOU SYLVAN!!!

We are totally committed to Sylvan Corners Pet Hospital.

The Greene Family Ivann, Phyllis,...

When we had first moved to the neighborhood we were in need of a new vet for our pets' basic needs. We brought them to Sylvan Corners and the staff there have been fantastic; gentle, thorough, and compassionate. I cannot recommend them highly enough. They're also fairly priced.

When one of our elderly pets reached the end of her life, they sat with us the whole time, never making us feel rushed or alone during one of life's hardest moments, and helped us say goodbye in a way where everyone's suffering was minimized (as much as possible). They even cried with us. A few days after her passing, they mailed us a condolence card.

When we unexpectedly rescued a stray kitten a year later, they were right there to help too! Walking us through vaccination schedules and spay/neutering options, and all you those things you forget about having a kitten when your youngest cat is 15 years old.

When our oldest cat recently got sick, they explained all of our options, and helped us get him well again. I felt reassured and confident in his treatment plan and today he's doing much better for an old man his age. Any time we have questions about his medication or anything else, they call us back asap.

The little things count and it makes all the difference in care. Honestly if we moved tomorrow, I'd go out of my way to continue bringing my pets to Sylvan Corners for all of...