Capital Region Furniture Bank — Local services in City of Albany

I've been trying to get furniture from this agency since 2018. What they brought today was okay but did not fulfill my request but if I was different race or color I'm sure it would get here I'm white I got s* on and I feel sorry for their employees because I go out of their way to bring me things I didn't even request but whatever requested didn't get here. You would have it in stock if I have to go in there and purchase it it would be there for...

I called and received pick up date and was told they would be there between 9-1. I called back to see if I could have the time narrowed down. They were totally unwilling to work with me, said they would just have to cancel the appt. When I first called they were so happy because they needed the furniture I guess they really don't want the furniture. Will NEVER...

Staff is rude and discourteous. Lost my furniture. Said I wasnt home for delivery when i took the day off and was home in the window all day. Gave my dressers to another client. Truck driver is very sarcastic, rude, unfriendly, and has an I'm better than you attitude. She is also very threatening but tries to hide it in front...