I Love New York Pizza — Restaurant in City of Albany

I don't know Albany well at all. I work at a big construction company near this location. I googled best pizza place near me and navigated to I Love NY Pizza on 522 Central Ave. I was buying 3 slices of pizza for me and another employee. While I was waiting for pizzas to heat up I realized I only had $4 cash so I asked if they take credit or debit and I was then told yes, but with a $10 minimum. I quickly told the yound guy.. wait I can only get 2 pizzas then ($1.50 for a slice and soda and sicillian is $2 for slice and soda). I was so embarrassed, but hey who carrys cash on them these days right? The young guy was nice and suprisly not frustrated seeing how busy and fast paced they were at this time. My order was only $5 so unless I was buying more food I could only get 2 slices. There was another guy named Rocco he said no give her the pizza. I was astonished by Rocco's kindness. Such great people with amazing compassion in such a bad neighborhood. The food was great and affordable, but the service and kidheartedness I experienced is what I will continue to go back for. I went back the next day and paid the dollar and...

We were passing through Albany and I craved an authentic New York style pizza. Based on their advertisement and reviews, I chose "I Love NY Pizza..." I'm sorry I did. The pizza wasn't terrible, but it definitely does not live up to the name. I ordered a large cheese pizza and it was doughy, thick and under cooked, the cheese was not completely melted and it was very light on sauce. I wanted some version of a NY street pizza - thin, crispy crust that you have to fold over to eat, just the right balance between cheese and sauce, the grease running down your hand as you eat it... This is not that. Again, not the worst pizza I've ever eaten but most definitely NOT New York Pizza. I didn't even finish the whole thing. As for the service, it was great and fast. But I would have gladly accepted rude and slow if the pizza had lived up to the name and been true New York style. I will look elsewhere if I ever seek pizza in...

1st time customers. The food was terrible. Calzone was tasteless. Doughy. The pizza was so bland and mostly just cheese hardly any sauce and was kind of slimy. The cannoli's we ordered we didn't even try because I'm Italian and if your pizza and calzone are terrible there's no way I'm trying your cannoli. They forgot our soda. We called the delivery guy. No answer. Called the store for almost two hours the line was busy. Then finally got through and no one answered. I called today and spoke with someone, he apologized and said they've been in business for twenty years so they don't understand. He asked what they could do for me. I said ya know if you want to refund me or give me a gift card to try again that would be great, if not that's okay. He said, okay take care and we hung up....