Walgreens — Local services in City of Binghamton

I ordered two identical photo books and selected same day printing because they were for out of country guests who were leaving the next day. The books were of everything they did while in the US and couldn’t be designed until their events were done. Went to the store to pick them up and 3 cashiers were standing around talking with one other customer in the store. When I asked for my photo books, one man told me the printer was down and asked for someone to help. He was semi rude about it and the lady came over and rudely told me the estimated pick up time isn’t accurate, especially if I submitted it the same day. However, the option I selected was for same day printing. She told me she had things to do before closing but she would try to get them done. I looked at my watch to see how much time before close and she gave me attitude about wanting to check her watch also. She said she tried to reset it but who knows if she actually did. Then basically told me she didn’t know what to tell me other than come back the next day. I get it, if the equipment doesn’t work then she can’t help that but she was so rude about it. I chose to walk away instead of saying anything rude. She continued to be rude even as I walked away. Why have an option for same day if it’s not possible? It’s no wonder the store was almost completely if they treat all their customers that way. This is the second time this has happened and I will not use Walgreens photo service again,...

I went into Walgreens yesterday with a list of things I needed has my list in my hand you could clearly see me filling up my cart and this white woman who I later found out is the manager followed me around the whole store every Isle I went to she pretended like she had to do something I almost bumped into her 3 times because she was tryna be slick and watching me so when I got to the counter I took my money out the atm reloaded my card for $500 and had $500 in cash on me they all looked confused and we’re whispering to eachother giving me obviously nasty looks , THEY THOUGHT I WAS GONNA STEAL OR SOMETHING ? If I was a white woman who looked like them would have I been treated the same ? No but because I’m black and Hispanic and had a scarf on my head at 8pm I get discriminated and racially profiled against . What’s even sadder is before I even started shopping I asked the manger for some help because I’ve never been to this store before and then I get treated as if I was stealing ? It was extremely uncomfortable and I would never go back...

Absolutely amazing customer service. Put a large canvas order in and for same day and it was done in a hour, they were done perfectly as well! I have ordered from many other local Walgreens and have never EVER had same days done that quickly and many times they looked rushed and sloppy. In fact the only reason I placed this order at this Walgreens (which is further from my home) is because the one I normally use waited 24 hours after placing mg order to tell me they couldn’t fill it (so much for same day service from them)… but When I arrived to the store I was greeted with a smiling face even though the store was a half hour away from closing, customer service was fast and friendly.

I am a working local photographer so I am very frequently filling orders and Because of this experience I will now be using this Walgreens as my number one photo center even though it is more out of the way then other Walgreens they won me...