Just bought their boiler this year April, have them checked all the heating system was working correct. After four months, the baseboard heating system was overheated, even turned off thermostat, the boiler was still running, and overheated. Have to turn off the power switch because no one would like to come down to our house after 7:00 pm. In the following day, a guy showed up, and turned on the heat at each heating zone, and once the baseboard is heated up, he turned off each heating zone to see if they are cooling off. It turned out everything is working fine, and they could not think why it was happening yesterday. And, they charged about $100 for the showing up! This is insane! They could just instruct me how to check this without showing up. In addition, I just spent tons of money to buy their boiler four months ago, and they promised free service within a year. They still charged me $100 to just turn on and turn off my thermostat. Not going to recommend this company to anyone forever. The funny thing is their owner Ali just called me this morning to see if their customer is happy about their service. How could I be happy with $100 show up fee just to turn on and turn off...
Read moreAfter having just moved back to the area we decided to go with Corning Appliance Corp. to install our water treatment system. We purchased a water softener and a UV light. Since we have had them here back in September they have been to the house six times due to faulty installation. The first time they went to install the system the man didn't know how to put in the light properly, and he broke it. They left the basement area a mess from the plumbing work. There were pieces of metal scraps all over the floor, and they had laid a dirty drop cloth, which was replaced by us to keep the new carpets clean. Since the original visit the system has leaked five times. After they kept tightening the joint, it was discovered by a different employee that the union was installed incorrectly. After fixing that we had a period of about a month and a half before it began leaking in a new area. Having spoken since September with others I now know this problem isn't uncommon with this company. I am disappointed to say the least. At least now I know to keep a bucket under their work, and am still waiting for a...
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I'm currently waiting on appointment number 3 because people have communicated the wrong time, address, or not scheduled us at all for the problem. When just called, because they were supposed to be here at 11am. The lady told me the wrong address for my house and that someone will be out between 1230 and 4pm. What kind of professionalism is this. This is not a business that values customers and the service they are supposed to provide. This the third appointment and they still can't show up on time or have the right address. 😒 I think I'm going to have to purchase a softner because CAC Service Sucks. Just schedule an appointment and you'll understand how bad it is. GOOD LUCK! getting an appointment on time. O, they will show up at wrong time when you...
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