CVS Pharmacy — Local services in City of Dunkirk

I can't be the only customer at CVS to get a new cell and phone number but you'd think I was by the way CVS has its new (new as in changed from the last time I used it) automated answering service. Because I have a new number that wasn't identified by the automated system and because I was making an inquiry about a new prescription of mine that I didn't have the script number for, the automated system wouldn't give me a chance to speak to anyone in the pharmacy department and simply hung up on me four times. That is until I got mad enough to select the front of the store option at the beginning of my call (I can't help but wonder how many times the front end cashiers had to be bothered by calls that were for the pharmacy each day!) and had the cashier answering my call simply transfer me to the pharmacy, bypassing that asinine system they set up to answer their calls. It is for this reason that I can only give CVS three stars instead of the five I'd normally give. Thankfully, I remembered to change my phone number on my account when I picked up my new scripts or I'm sure I'd go through the same thing next time as well. What happens to the customers that don't have cellphones and can't be identified by a return text message to a landline? And between you me and whomever else may read this review, the automated system had quite am attitude before she hung up on me,...

The staff was very friendly and there was very little wait time. I was very pleased with her competence and efficiency. I’d recommend...

The employees are very friendly. Some prices are crazy, but the employees can't control what...