Steelbound Dunkirk — Restaurant in City of Dunkirk

Nasty wings. Poor service. No Indian food like in other reviews.

We stayed in the dreadful Clarion hotel. After walking around the lakefront and checking out the other restaurants, we decided let’s reluctantly try the in hotel restaurant Steelbound as they have Indian food per the reviews here on Google. They do not, it’s all bar food. I’m assuming the Indian food was from an old menu or past owners or something. Had we known that, we would have tried a restaurant around the pier.

I first ordered a cocktail that was advertised on the wall near their bar. The waitress was confused, then had to see if they even could make that drink 🚩

We ordered a kids chicken tender, a pizza bread made with in house dough, and a small order of wings. When we asked what the BBQ Blue Ballz sauce was she replied BBQ with some blueberry flavor but she’s not sure.

After ordering we waited, and waited, never getting my cocktail. Watching others go to the bar and order drinks. Seeing others food and drink go out that arrived well after us while never checking on us. Finally after grabbing the waitresses attention an eternity later I ask about my cocktail. Oh! She immediately brings it out. So, it was made and left sitting, ice diluting the drink at the bar forever.

When the food finally comes out, the kids chicken tenders and fries are okay. My kid said the tenders were great and the fries were just ok.

The pizza bread was hot, fresh, did taste like house made dough, but like nothing special about it. Like a 5 out of 10.

Now the wings… oh Lordy. They looked burnt but were lukewarm at most and soggy. The BBQ blue ball sauce was only blueberry jam basically. Nothing BBQ about it. Was honestly gross. In no world should that ever be combined with wings. Stained our fingers blue, because it was just blueberries. The wings themselves were nasty, like very gristly, fatty, and mushy after biting into them. We only ordered 5 wings to share and we only ate 3 between us. They were either made immediately and sat forever, or old and microwaved, whatever it was, just nasty. Hideous. The waitress asked how everything was, we replied not that great. She just turned and walked off. ❤️

I’m always leery of eating at most in hotel restaurants and this was a shining example of why. We were on a trip that spanned from Pittsburg to Toronto and this was by far the worst restaurant experience of the trip, hell, I’ll say our worst experience in years. If we knew there was no Indian food we wouldn’t have even gone. Heck, maybe there was and our amazing server just didn’t bring that...

We absolutely love Steelbound in Springville and Ellicottville and made a trip down here specifically to check out their newest location. We just left, feeling underwhelmed. The food has the same quality and tasted wonderful. Unfortunately, that's all that was wonderful. It took us about 5 minutes to be seated, and it wasn't clear if we were to wait or seat ourselves. The numerous employees who walked past us didn't say anything either, no "Someone will be right with you" or other indication. We wanted to sit outside, but it was closed. It had rained earlier, so we figured it might not be available. Our server was friendly and attentive when she was at our table, but we didn't see her for long stretches of time. We ordered drinks and apps (cheese curds and samosas), then our food when the drinks came. The drinks and food were excellent, as we have come to expect from Steelbound. However, I ordered the chicken curry with peas pulao rice and my husband ordered the bacon blue balls burger. His fries were obviously from a bag, the end of the bag, and a little stale tasting and small. My food was delicious, but I didn't have the rice I ordered (it was yellow, no peas, so must have been the yellow fried rice instead). My curry was tasty, but the meat was very chewy and didn't taste like chicken at all. I cut a piece open and it was dark like red meat. I don't know if our server grabbed the wrong food or if the kitchen messed up. The receipt was correct. When we finally paid, we opted to pay online with a QR code on the receipt. Love that option! Unfortunately, there was no option to leave a tip on our $80 bill. Lucky for our server, we had some cash.

I know they just opened 3 weeks ago. I'll definitely try them again if I'm in the area, however, I don't think I'll make a...

We are frequent customers and come only for the Indian cuisine. Our visit Friday was not good. At 6pm the server informed us they were out of tandoori chicken already. Our chicken dish was extremely old or over cooked (butter chicken dish) and the garlic naan was undercooked and soggy (very clearly noticeable). The table next to use had to wait forever to order and even their food came incomplete. We noticed the change in quality over the last two visits. We rarely complain and tend to tell everyone we know about how good the Indian food is here. But over the last few months we have noticed changes in quality. Ingredients being cut from the Indian recipes to keep costs down, etc. We hoped under new owner this wouldn’t affect the place. When asked by server how we liked our food we decided to be honest. She mentioned our complaints to the chef and he responded proudly on his quality and didn’t offer any refund. The she oddly ask for my name to give the kitchen and advised next time to ask that they be sure my chicken is fresh!!! That remark clearly didn’t make sense to me. In the end, We left behind most of our leftovers; which we never do!! It was very disappointing to see they couldn’t modify the final bill. Next visit if quality is poor again we will be sure to return it immediately and leave to avoid paying high cost for authentic cuisine that is becoming inconsistent. Note: I also mentioned to server that our last takeout order was very bad too. Our biggest ask to management is to “own” your mistakes when quality is poor, don’t leave it on the...