Pros: The staff are friendly. Lots of parking.
Cons: Expensive for the quality, in all honesty. The weight room and cardio room are in the basement of the building, and have a dingy feel. The equipment is fair enough. It's across from a high school, so outside of school hours it's often busy, and flooded with high school kids, which can make your workout experience annoying and cramped. Not the YMCA's fault, just a product of their location.
My biggest gripe was the issue with cancelation. I left the area in May, and inquired about canceling my membership with the front desk. The woman at the desk told me to email online, as the membership director wasn't in. No problem, I emailed the address ASAP. I moved, and traveled for four months. Upon return, I noticed that my account had still been billed for June, July, August, September, and October. After two weeks of trying to contact the Membership Director, I finally got a hold of him. He canceled my membership immediately, but said he can only refund me two months. "It's on our guests to make sure they're checking their statements". Left a bad taste in my mouth. I know it's not this guys' fault, and he probably can't get approval to refund beyond two months, and I'm certainly not the "speak with your manager" type. It was just frustrating that I did what the front desk asked, and my email was received and I suppose, ignored, and now I have to foot the bill for $240-worth of membership fees because I wasn't checking. I will most likely pursue this remaining $240 that I paid, but I know it won't be easy.
All in all, if you live nearby, it's an alright place. If you like pickup hoops, there's good runs on Tuesday nights with some solid guys. If you like to workout, try and go on your lunch breaks. Unless you like bumping elbows with 80+ high schoolers, with only half of them-or-so actually working out. I don't live on Long Island, I just worked out there, but I go to a place in the city with better amenities, and better space, for $20 a month. About 25% the cost. The cancellation piece is just a fair warning of the practice and care for clients. Two stars because all the staff...
   Read moreMarch 4, 2019. 5stars for indoor pool management and the new team!
Many swimming early birds have been amazed by the new indoor pool management and all staff. Indoor pool s 5am shaft has been very much on time even in a snowing weather like today’s. standing applauds from all 5am early birds! Thank you, the management team, lifeguards and facility !
November 7, 2018. 5 stars for Samone (I went the front desk to get her name spelling:)), one of the sweetest, most down-to-earth people. She dedicatedly cleans the entire open faculty and women s locker room daily!!! And she ALWAYS shows up with a smiling face and warm personality that make you feel going to this YMCA is a really pleasant treat:)). Thank you, Samone, for showing us such a beautiful and joyful face of YMCA at Glen Cove.
Today this one STAR is solely for swimming center manager! It has been a problem for indoor swimming pool since this incompetent man has come on board. HE either cannot get life guard on duty on time in early morning shaft or he himself is LATE! And today is the worst ever. We are the daily 5 AM early bird swimming group and we waited 1 hour and 21 minutes for the swimming center manager to get to work!!! How ironic is that!? One hour and 21 minutes are ABSOLUTELY UNACCEPTABLE!!! IT is HARD to understand how a person can respect himself to respect his job. Please,, PLEASE director PETE, would you find a responsible person to lead the swimming center.
Five hearty stars for Bodypump instructor Melisa. My new favorite is personal and BodyPump instructor Melissa M. She is very petite yet very strong with pleasant soul to train with. She changes BodyPump routine once a while to make it more fun and effective. Recently she conducted a fitness evaluation for me and gave me some good advice. Thank...
   Read moreWhile the facilities in the YMCA are beautiful, I worry about their programs for children. I worked at their Kiddie Camp and I observed many troubling behaviors from counselors and other staff. When I brought an incident to the directors attention, they did not take it seriously. Children were eating crumbs off if a classroom floor. A child fell asleep and the counselors took him and started playing with him and taking pictures of him. The children deserve more than the counselors were willing to give them. For example, at activities (art, sports court, field, etc.) There weren't any instructors. The counselors threw paper and pencils at the children and told them to color while they were on their phones in a different area. These children were 3, 4, and 5 years old. The counselors did not sit with them at activities or lunch, they let them run free, and when it was time to clean up they screamed at them. When I brought this to the supervisors attention, she simply asked the counselors what was going on and they denied it. There is also nazi graffiti on the camp bathroom that has been there for at least one week that again, after telling the camp about, nothing was done to take it off. There are many other valuable camps in this area and all over long island. I do not plan on going back there and I advise against sending your...
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