This was the most pleasant and easy upgrade I have ever done to my homes. Rob the owner actually answered the phone when I called to inquire after being given the run around by a major retailer (HD). I quickly explained what I needed, had the measurements on hand, which he was able to use, quote and actually follow through with. Within a week I had an entire second floor of a condo entirely re-done. Old carpet out, new carpet in and it was all done over text message. I was the most painless process I have ever done in my life. I loved it so much, I followed up and asked about carpet I have been thinking about for my stairs. He immediately got back to me, sent me photos to choose from, I chose and he quoted exactly how much it would be. By the next week that project was completed as well! I could not recommend them more highly and will always use them...
Read moreOver the past 15 to 20 years, we've purchased various area rugs and window blinds from Redi-Cut in Mount Vernon. All the products we've purchased from them have been durable and lasting many years with no issues. Money well spent in our opinion. However, we didn't know they also did floor refinishing because we hadn't had the need in our home. We learned of this service while in store purchasing two area rugs, so we decided to use them for this when the time came. It was an excellent experience. Start to finish, the team that Larry sent to us and the job that was done couldn't have been better. The set up, on-time arrivals and follow-ups were on point with the expectations we've relied on using Redi-Cut. Our floors are beautiful and we are very happy. We will continue to keep our business with Larry, Pete and the excellent staff...
Read moreI’ve used Redi-Cut Carpet twice before and was satisfied with the work, but my recent visit left me extremely disappointed. I went in expecting the same level of professionalism and fair pricing, but instead, I was met with a completely different experience.
The salesman, Pete, tried to sell me a carpet of noticeably lower quality than what I found at Home Depot—at double the price! When I questioned the pricing, he acted as if I didn’t know any better. I found this not only misleading but outright offensive.
It’s unfortunate because I had trusted this business in the past, but after this experience, I won’t be returning. If you’re considering Redi-Cut, do your research first—you may find a better quality product elsewhere for a fraction...
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