KFC — Restaurant in City of Mount Vernon

First and foremost everyone here needs to be fired. The level of incompetence is astronomical. You just cant make this up. I ordered a 4 piece original all thighs. But do you think it's what I received???? Got home ready to eat when my surprise no original recipe and NO THIGHS !!!!! On top of that no biscuit and nothing to eat my dry mac and cheese with. What makes this worst is the genius whom took my order asked twice to verify my order. And it's even written on the receipt. If you didn't want to work why take the job. If you seriously can't tell the difference between the pieces of chicken why work at a chicken spot. And you at kfc you don't know what original recipe is ???? It don't get more backwards than this.... seriously Google you need negative stats because one star is too high for places...

This location needs big improvements,for starters they are never ready to serve at the time posted of business hours,I've come here numerous times at 10:30,and had to wait til 11: or 11:30am,one time I waited til 12pm.,I like to come here at opening simply cause I know for sure my food will be fresh and hot, any other time it's a gamble ,the workers are not friendly at all ,except for one tall girl,manager always has a mug on her,as if she hates her job,also please every one check your orders,most of the time it will be wrong,or something missing,I come her at least 3 times per week,you would think they know their customers and they dont!!!,wish there was another location near me, at this moment I got here at 10:35am,it's now 11:02 and I'm waiting for them to open, Ridiculous! I'm ...

This place is run by idiots. Especially manager for today They! 10/17/2021 at 2:45 pm: whoever the manager is needs to be fired , replaced.

Worst service, 1st 2 ppl over talked me when making my drive thru order,, yelling tag teaming over intercom. Order wasn't correct, then when asked to correct order workers get an attitude.

Incompetent, poor run. Bad business/customer service. Of course would be Jamaican manager... worst business ethics! He put his personal opinions into situation instead of correcting situation. Escalted it insead of deflating it. So ignorant wouldn't even give his name. Just ghetto!

I'll be back when there is new management! This shift is terrible. Saturday 10/16/2021 before 3pm nee d to be written up.

Signed ~ an intelligent...