JP Jewelers — Local services in City of Oswego

Amazing service at this place. The owner obviously knows his stuff and its very apparent he also loves his craft. They have a great selection in-shop. When they don't have exactly what you're looking for, they seem to do whatever they can to get you what you want. I shopped around at other local jewelry stores in town and all seemed to be more concerned about selling me what they had in stock rather than what I, the customer, really wanted.

I purchased an engagement ring for my girlfriend in Dec. 2016 here. And, since my lady friend has such specific needs/wants/tastes, they were able to assemble exactly what I wanted to get her. I was able to select the stone within my price range, and pick out the setting/band itself. They had it ordered and assembled within 4 days - all in-house. It was flawless and exactly what I wanted to get her. It looked like it was made by a machine...it was THAT precise. The most impressive part is that it needed an adjustment and they were happy to take the ring and adjust it within 24 hours free of charge just to make sure it was perfect. And to think I would have been happy to pay an extra fee for the adjustment...

This business is the real deal. They are concerned about the end product, the customer and their reputation as an honest, respectable business that serves its clients...

If I could have scored lower I would have. I was referred to them by what I thought was a great reference. I went in to have my engagement ring resized. I was told it would take a couple days as they would have to tighten all the prongs. Not even a week later one of the diamonds fell out. My fiance and I were very disappointed, not only with the diamond falling out, but also with the job they did on the band. Definitely not a professional job for an engagement ring. We ended up finding a more reputable jeweler to do the job and they not only resized my ring to actually fit my finger, but they replaced the diamond, actually tightened all the prongs, and looking at the band, you can't even tell it was resized. I wouldn't ever recommend this place to anyone that actually cares about...

CROOKS!!!! They tried to take advantage of a friend who was down and out. The only reason she even considered even dealing with them in the first place was because Bridge St. Jewelers was closed on Monday. We know how much the ring was purchased for. We have the certificate of authenticity. We also had the appraisal of another independent jeweler as well . Amazing that they did not even offer 1/12th the value of said ring. I understand people need to make a profit but I also know the difference between that and a crook. Never consider this place........ or better yet do not take my word for it shop their prices and then go elsewhere and find a...