Pawn Pro — Local services in City of Syracuse

Original Review: They have excellent customer service and treat you like a person. Everything is reasonably priced and they are willing to help.

Updated Review: I used to love Pawn Pro. Every experience I've had there, I was treated very well and the prices were fair. I've even promoted the store to others when they were looking for tools or electronics. I also really appreciated the respect offered and politeness of one of the owners(Brian). I, unfortunately, will not be going back after the experience I had with the other owner(Paul) yesterday. I found an excellent deal on a 27" monitor and the associate I dealt with was very nice. He asked if I wanted to test it out and I stated that if there was anything wrong with it, I could just bring it back. He agreed. I brought it home and immediately hooked it up. The screen had two scratches in it that I didn't really notice until looking at a white background. They're deep enough to give a rainbow effect which is very distracting. I immediately called back to Pawn Pro and was told to bring it back in and they'd see what they could do for me. I drive another 25 minutes back to the shop only to be told by the owner that I should have noticed the scratches before buying it and that he wouldn't do anything for me. I'm really saddened by the fact that my favorite pawn shop would treat me as poorly as one of the owners of...

I would give 0 stars if that was an option. The ring I bought was covered up and they offered to re-polish it to look new but I wanted the ring that day I didn't want to have to come back to he next day. The ring is completely broken and my fiance's ring had to get resized and they made it too big claiming it was size 11 and it's too big for his finger when we got it sized 2 days prior then came back to get it. It does not even look like the same ring we bought and mine was completely broken. It's been 6 days we bought them last Sunday and the ring wore off the paint that was on it after 4 days I can't even wear it because I'm afraid it'll just break apart completely. We spent $226 and some change and we didn't get any quality, we got scammed and I want...

Was trying to get rid of my 3 month old interface with mic. "Presonus audiobox 96, with m7 microphone bundle" he said they're were some for $40, which is a lie because we were both on ebay. these are still $250 new. and the lowest bundle (in which i have) was selling for $180. Typical pawn shop trash, very little knowledge as well. he thought i was selling car audio. they go though Ebay but they dont consider the the buyer sell rating, which most of the time if the offer is a low ball, there most likely a scammer. like i said, what i was selling goes for $180 used on ebay (look it up yourself) and they offered me the price of someone selling just the interface with a google picture and had a buyer...