I went and did a carbon facial with Sasha, which was good. She was very sweet. They messed up our appointments because I called and scheduled two facials, but they only scheduled one. To accommodate for the mixup, Azel offered my mom a complementary 10 units of botox. It was a kind gesture from him to do so and we rescheduled her carbon facial as well. However, the day of her facial my mom had an emergency come up. When I called to reschedule because of the unexpected situation, he said that next time we come in he will charge her for the facial she did not get and for the treatment she is getting that day as well because we cancelled so late. I understand a late cancellation is inconvenient for any business, however, he could have handled the situation in a more respectful and professional way. This is something he should notify his clients of in advance, not when they are calling to cancel. Emergencies happen and she shouldn't have to pay for a treatment she didn't receive, especially since we weren't told about this policy in advance. We were going to come back with some of her friends for Botox, but now he lost 6 clients in one day because of his unprofessionalism. Conveniently, now this policy comes up as I am cancelling. He should have warned us about this policy while booking the appointment, not be shocked with while dealing with an emergency at the same time because in his words "we have to accommodate to him that he now lost that hour time slot". Very tricky and rude, not comfortable going back here, clearly his clients are just numbers for him to fill up his...
Read moreI recently had the pleasure of visiting Azel Aesthetics, and I must say, their customer service is exceptional. From the moment I walked in, I felt welcomed and valued. The staff takes the time to thoroughly explain their products and procedures, ensuring that I felt comfortable and informed every step of the way.
What truly sets Azel Aesthetics apart is their flexibility and willingness to accommodate their clients' needs. Additionally, their pricing is very competitive, making high-quality aesthetic treatments accessible.
Azel Aesthetics offers a wide variety of products that promote overall well-being. Whether you're looking for skincare solutions or wellness treatments, they have something for everyone. I highly recommend Azel Aesthetics for anyone seeking top-notch service and effective products.
Azary & Sasha are wonderful! Thanks for the gift bag! Love the...
Read moreAzel Aesthetics is an absolute gem in the realm of cosmetic enhancements, and my recent visit left me utterly impressed. From the moment I stepped in, the atmosphere exuded professionalism and warmth. I sought their expertise for lip filler, a brow lift, and addressing a few wrinkles—and the results exceeded my expectations. Azary’s skill at Azel Aesthetics is unparalleled; every injection was administered with precision and artistry. My lips look naturally enhanced, exactly how I wanted! The brow lift is subtle yet transformative, and those troublesome wrinkles are a thing of the past. The staff's knowledge and attention to detail are commendable, making the entire experience not only effective but also incredibly pleasant. If you're seeking top-tier aesthetics paired with a welcoming environment, Azel Aesthetics is the epitome of excellence....
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