I am a state licensed insurance producer, as well as a long standing customer of cvs. I stopped in today to see about picking up a prescription, and figured I would ask about possible insurance coverage for the employees. When I did the store manager Dan (would not give any other info about who he was) was so very rude. He basically pushed me out the door. I am used to NO in my line of work, but most people just say they aren't interested and I say have a good day and move on. Dan was so very rude and disrespectful that I felt that I need to let others know about the temper and lack of professionalism shown by the management of this establishment. I hope others have better experiences, but I have since transferred all prescriptions of mine to another pharmacy, and also plan to make a formal complaint Monday. Sorry about the length of the post, but my previous job was as the GM of a slightly larger establishment and first I made sure I knew what constituted solicitation, and even if someone where to solicit especially a customer, I would politely say no. There is no excuse for that lack of...
Read moreFamily has used this pharmacy for decades, and apart from a handful of negatives and a rude employee or two over many years, they are one of only a couple of pharmacies I would recommend.
The staff and pharmacists make a concerted effort to get folks what they need. In the past I have seen complaints about the store not allowing customers after closing(¿?), closing for lunch(¿?), too many pickups reminders (¿?), people with too many meds clogging the drive thru, or medications not being obtainable due to outside reasons. None of these things speak to the actual serviced provided.
Employees are expected to bend over backwards for abusive customers, and this is one of the rare stores who do not, and that is commendable. They are kind and reasonable to customers with that same energy, and even with that negativity they remain...
Read moreI've always used cvs in clarion They are doing their best to keep things moving along. With other local pharmacy locations closing, the overflow of new clients has strained them. They are working to get fully staffed and clients faster service. They are also handling vaccine appointments Please treat them how you'd like to be treated working there. We're all human and deserve respect . Be kind and a smile goes a long way. I personally will not use walmart pharmacy. Long lines and no convenient drive...
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