Walgreens — Local services in Clearwater

Ordered pictures online around 4pm this evening. Sent them in and was notified I would be able to pick them up with in a half hour. Around 5pm I’ve noticed I didn’t send all the pictures in that I wanted to have printed so I sent about 10 more and again said they would be ready within a half an hour. So that would be 5:30pm. I then head to the store and get there around 5:35. One employee in the entire store with multiple people walking around. Was not busy by any means but when one person needs help the register line gets backed up immediately when only one person is working. Vicki then gets called over the intercom to come to the photo area where customers need assistance. Unfortunately I did not get the guys name that told me my pictures were not yet ready but he did get some help because something was going on with the printer. Vicki then comes out and immediately looks miserable. Doesn't say much to me, just ask me for my name for the pictures and then continues on the computer. About 5-7 mins goes by till I’m told something went wrong and I’d have to wait another 10 mins for my pictures. It’s now after 6pm. I finally get my pictures after waiting about 30 mins awkwardly to the side. I had two sets of pictures; one pack of 10 and another pack of 40. The pack of 10 was already payed for so leaving the 40 pack unpaid for which was $14 and some change. Vicki goes to ring me up and my total comes out to be $18 and some change. I then went to explain to her that the pack of 10 pictures was already paid for online and I should only be paying for the pack of 40. She scoffs at me as if this mistake that Walgreens made has inconvenienced her and then she goes on to tell me “you have to tell us that because it doesn’t show us on our end.” First off Vicki, I did tell you as soon as you rang it up. Second of all, it is not my responsibility to tell you how to do your job nor is it my fault that Walgreens has problems with showing receipts of online payments. This was suppose to be fast, easy, and painless yet this was the worst experience I’ve ever had with Walgreens. I’m not sure what’s going on within the company but your employees are miserable and make it uncomfortable for anybody to even ask a simple question. I don’t usually write reviews and especially long ones like this but I was absolutely appalled the way I was treated over pictures here. Will be the last time I ever do business with...

Ive lived in the area for 15 years, yet this is the first time Im posting a public review. I started using this Walgreen's when I first got here. There were usually mistakes made in the pharmacy when picking up prescriptions. After one error too many, Tina Horn, a very experienced pharmacy tech, was the only one who ever helped me with prescriptions. She was amazing; that was the end of any mistake/s. Sadly, for me, Ms. Horn moved on to a new career. She is missed terribly. Mistakes continue, however, the saving grace of this Walgreen's is it's current manager, Theo. Unfortunately, I do not know Theo's last name, so out of respect, I shall refer to him as Mr. Theo. Mr. Theo is an incredible, soft spoken, respectful man who personally corrects any error/s made in the pharmacy. Within the past two weeks, there have been errors made back there. I had switched to another pharmacy as my insurance had changed, however, I had to switch back since the new pharmacy, (CVS) was not on the preferred pharmacy list, and it was significantly more expensive. Their service, however, was incredible. I am currently comfortable recommending this branch of Walgreen's because of its Manager, Mr. Theo, and the friendliness of its welcoming and support staff, minus pharmacy. Walgreen's Admin... give Mr. Theo a BIG RAISE. He goes does everything that needs to be done in this Clearwater store, plus +++. You DON'T want...

Although Walgreens is best known as a pharmacy. I love them for their phenomenal selection of inexpensive items I'm talking about anything from milk and eggs to cosmetics and cologne. if you're not looking you would have no idea Including "my personal favorite" an As Seen on TV section which is always very cool to check out. The most common thing that I purchase from Walgreens is they're 12 packs of canned soda. I love ice cold soda in the can and I'm not picky I enjoy both Pepsi and Coca-Cola products . Lucky for me about every other week either Pepsi or Coke 12 packs are on sale usually buy 3 for some low price point that's always very competitive with any other sales in the area & somehow they never seem to be out of stock. Also their super cold cooler case has a nice selection of Arizona Iced Teas which typically cost .99 cents for a 24 oz can or bottle. Well about every other month Walgreens has them on sale buy one 24oz for 0.99 cents and get one 24oz for free "yes you did read correctly BOGO" and I personally have never seen that sale anywhere else. Please go check out your local Walgreens Pharmacy and I'm sure you'll be just as happy to save a few...