Vape City — Local services in Cleveland

Always open decent prices selection is ok mostly knock off glass pieces."Cigar" selection is decent but check the pack before you leave sometimes you can give a light squeeze and feel how dry they are.This is hit or miss depending on brand.Stash boxes and trays are decent prices as well as decent grinder selection. They do carry a very limited selection of cigarettes I don't know the price since I didn't need them but I can only imagine. Pipes and other things seemed to be fairly priced decent quality and the 1 that I picked works as expected. If you are looking for glass bowls or bangers don't waste your time they only carry off sized cheap knock offs and they don't carry or sell adapters of any kind. I HAVE SPOKE MANY TIMES ABOUT THIS WITH THE DM OR REGINAL MANAGERS.YOU COULD SELL MORE IF IT ALL FITS TOGETHER. Employees change often but always tend to be nice and helpful. And if you frequent Vape City sign up for the 5 star it's worth it.The store credit option definitely is the way to go.(does not apply towards any consumables, tobacco, Delta-anytype and a few other things but makes a great way to get gift type things for your real friends or a way to grow your collection. Vape selection for disposables is small but decent and flavors vary. Devices for advanced vapers were priced a little high in my opinion but if you need something and that's your only choice it's still competitively priced. E-juice,and flavors selection was very limited. I visit ...

Bought a disposable and took it home. Couldn’t make it work, put on charge for a couple days tried all the things still wouldn’t work. Went in and got yelled at and kicked out. I told them I wasn’t even looking for exchange. I thought I was the issue. “The manager” yelled at me and threw me out. Refused to give me her name “Didn’t feel comfortable giving it out” called the cops and had them toss me in the back of their car. Had me criminally trespassed. It was absolutely insane. I had to go through loss prevention(?!!?!?) to get who I think was the GM on the phone. He was a good listener and I believe he is dealing with her. Went through corporate too and hr is investigating the event. I believe the GM will undo the criminal trespass and likely deal with the employee but this was an insane ordeal. I don’t know why people think they can act any kind of...

Horrible place we have been customers for a while have all our receipts are on the points system. We have been loyal customers. My daughter went in to get a vape they screamed at her and accused her of stealing they refused to talk to her or show her proof so she could prove it wasn't her. I would like to speak with the owner. Won't be going back. We go there weekly but hey there's other shops to be loyal to. Their loss not ours .

Update: after contacting the corporate email as directed, they were able to investigate and vindicated my daughter of any wrong doing. I understand mistakes happened and I appreciate that you value your customers enough to take the time to help us, we will continue to shop at vape City stores. Thank you for correcting...