Shipley Do-Nuts — Restaurant in Cleveland

Waited in drive thru line for a good 10 minutes with just one car ahead of me but figured it would be worth the wait especially with my pregnancy craving but I was wrong. The drive thru employee was super SLOW to just attend the customer before me and all they kept doing was horseplaying with a stupid wooden stick back and forth giggling when clearly the customer was able to reach for their two bags and go! What the heck is wrong with this location? Definitely not coming back and not giving them my business and neither should you. There are plenty of Donut shops here rather than to deal with horrible customer service from...

This Shipley's relies on the name and very low Cleveland expectations to sell products. My wife and son have gotten sick from the kolaches twice. When I let them know, they just looked at me. We decided to only get Shipley's in Houston. We have decided to give them a shot again today. The choc/nut covered donuts we came in for were shriveled, old and only five nut pieces on each donut. I asked if they could make two fresh ones and the manager laughed and said no, they were made today...first thing this morning...At 4am...It was 9:30... That's why we and so many others don't spend money...

Been a big fan of shipleys for more years than I want to admit. However this is a relatively new store to the area. Happened to be at bank across street abd decided to run in to Shipley for a couple of vake donuts and an apple fritter. Stood there while the lady waited on 2 drive throughs were served and was NEVER acknowledged. Saw 4 people in back but no one helped me. Went down the street to the crowded donut shop and was greeted at entry and was in and out in 5 minutes tops. No mas...