B&B Theatres Clinton Missouri Cinema 6 — Local services in Clinton

We went to see Wicked. We got to see half. When we entered, we were greeted by a nice girl at the register who informed us that we were the only people that night, and now she'd be there until 1:00 am for us. Then, about 20 minutes in, we had an employee come into the theater rudely asking us to get rid of our outside drinks and candy (while it was completely fair to ask us to get rid of them, she sat there and berated us for a solid two minutes, then glared as I came back in from taking my entire purse to the car) after another 20-25 minutes, the screen shut off. When I spoke to an employee, she called the other employee to inform her. I asked what they were going to do, as the sound was running with no movie. About five minutes later, after they restarted it, she came back into the theater to inform us that we could wait 40 minutes for it to restart, but she may have to call Sonic, their repair service. And they didn't want to call Sonic, because they take forever to get there. So we left, because it was clear that this employee did not want us there. When we asked for a refund, we got two readmission tickets that expire in two weeks, which wouldn't be an issue if I lived in town, but I drove here to watch a movie with my friend, and instead we barely got to see half, were berated by a staff member, and were given readmission tickets that will expire before we can use them. I'm not saying don't go here, but don't go late if you want to actually finish the movie...

It's a nice theater but they had a movie posted outside and when we went in and said we wanted to watch it the kid just stared at me. I repeated myself and he said they don't have that movie. I said it was posted outside, he continued staring at me while he spoke to another girl standing behind him. She said no and they started talking like we weren't standing there. Finally he asked again what we wanted to watch and I asked what they do have showing, he said I don't know. I looked around several times and couldn't find a list anywhere that showed what they were showing, short of going back outside and still not knowing what they would actually be showing. I said I can't figure out what I will watch if I don't know what is playing. He finally rattled off a list as fast as he could, I could only catch the last thing he said. If I hadn't really wanted the time to relax away from home with my husband, I would have just left. I decided to watch the last one he said, since he couldn't tell me what any of the movie's were even about either. Turns out it's a war movie, which I really don't like, and it was cranked so high that every time they were shooting guns, about 80% of the movie, we all had to hold our hands over our ears to barely get through it. I don't think I will try that for a relaxing...

My family and in-laws drove from Warrensburg to watch The Lion King. We purchased our tickets in advance for a 4:00 showing on a Sunday. When we arrived, we were told that the theater was down and the movie wouldn't be ready for quit some time. When we asked to see the GM, the mgr refused to go and get him for us. We were a little upset that we drove down and that we couldn't even speak to the person in charge to discuss options. Finally we asked for a refund, to which they declined at first. After 5-10 minutes they agreed. Our purchase was just over $90. The next day, we were issued a credit of $7. We waited the full 10 days for our refund, and it never came. The 2 phone numbers that their website lists are only recordings. We went through the website on there contact page 3 different times, explaining in great detail what had happened, and we have still not heard from a single person. No emails, phone calls, messages, nothing. I do see that they respond to some posts on here, and I hope that they do. They are the best theater in the area. Better than Warrensburg or Sedalia. With that being said, until we receive our refund, we will never be back again, and we will stop recommending them our friends and family. Very unfortunate, but hopefully they will respond and do the...