I always ask for Kurt and I tell you what this gentleman is always working, and he is always there to assist you, and if he doesn't no the answer which is slim to none he'll ask one of his coworkers which they are always very polite and try there best to find out what your looking for... What made me always decide to ask for one person like I said is Kurt is he goes above and beyond, for example last winter we had a large snow storm and my wifes vehicle needed a battery and of course I wasn't wearing what I needed to stay warm to put this battery in my wifes vehicle, but I was certainly going to, but Kurt asked me if I wanted him to put the battery in my wifes vehicle for me, I really didn't want him to have to go out there as well but he put on a winter coat and hat/gloves, more than what I had on lol, but it's just little things like that and people like Kurt that have people coming back on a...
Read moreWas not greeted when I entered store. They were busy with other customers but with a total of 4 customers this should have been easy to do. Another customer entered with a old battery set it on the counter and waited for service. Like me he was not greeted and eventually left due to no one helping him so sale lost there. Maybe the store was understaffed at the time. Another gentleman and I were in line for a long time I could see he was frustrated too. I was about to put my stuff down and leave also when finally someone came from the back to...
Read moreI dropped off a UPS parcel that I needed to have shipped at Advance Auto Parts in Clio MI. I was shopping in the Clio area & googled to find the closest drop off location. The employee there was really quite rude, telling me that they very seldom get any UPS business, and asked me why I didn't go another 4 miles down the road to the UPS store. If you're designated as an access point for UPS, then why is he acting like I'm bothering him by taking my package there? This is not the way to treat...
Read more