I called and had so many questions before I actually ventured out (because of Covid-19). I spoke with Cindy and she was beyond amazing!!! I mean A+++ customer service!!!! She went above and beyond on the phone and completely convinced me that I would be safe and in good hands for my custom ring if I came in. So I did just that! Immediately she was welcoming and went above and beyond when I came in as well! She not only listen to what I was looking to do with the two rings I had and how I âkind ofâ knew what I wanted lol. But she went off of my personality and the vibes she felt from me and literally picked out THE MOST BEAUTIFULLY, UNIQUE, PERFECT ring and band!!!!! It is beyond what I could have ever imagined I would be getting when I decided to call that day!!! I will go NO WHERE ELSE for any and all of my jewelry wants and needs! Cindy you are amazing and you are leaving your beautiful mark on this world!!! You overshot all the expectations I had and I will be back with more fun projects for you! Thank you so much! I canât wait to...
   Read moreI have been coming to Bits & Pieces since I was a little girl, and it has been the go-to jewelry store in my family for years. When it came time for me to purchase my wedding band, I was thrilled to continue the tradition and work with Cindy, who has always been incredibly helpful.
Cindy and I worked together to find a wedding band that perfectly matched my engagement ring. The end result was so flawless that people can't believe we got them separately! The unique and perfect design of the band is a testament to the exceptional quality and craftsmanship at Bits & Pieces.
Thank you, Bits & Pieces, for making this special moment in my life even more memorable. I highly recommend Bits & Pieces to anyone in search of high-quality,...
   Read moreTook in a gold and diamond tennis bracelet that was left to me to see if it was real since it didn't have a gold mark stamp. It did have a 3C stamp so we wanted to get it looked at quickly. Walked in and barely got the time of day. They looked through a magnifying loop and said not real. No scratch test for gold or diamond tester, just the loop.
Took the same bracelet to a different jewelry store and got the diamond tester out and scratch tested the gold. Turns out it was 10K and real diamonds.
They lost out on a sale because they didn't seem to want to do the due diligence. Oh well for them and...
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