Beyond pleased with the service and patients of everyone behind the counter. My sister and I took our girls (2 & 3) in for ear piercings and it was to be expected to have a melt down and possibly leave with one ear done! Spending an extended amount of time building up the courage to finish both ears we finally did it! I can’t be anymore grateful to the staff for their patients, understanding, and getting the job done. My sister and I left with two smiling kids with both their ears pierced! Not to mention a clean facility and...
Read moreEverybody in the store was so kind and helpful. I was looking for a ring and necklace for my daughter with her birthstone. What was in the case wasn't exactly what I had in mind, so I was able to pick something from their catalog, with the understanding it would be in within 2 days. I got a call within 24 hours that the jewelry was already in. After I looked the jewelry over, they gift wrapped both boxes beautifully for me. Their customer service was wonderful, everybody was very personable and made me feel welcome in...
Read moreMy engagement ring had 2 gold balls on the band for sizing that we paid for with another jeweler. I had Culy’s size the ring and remove the gold balls. When I went to pick up my ring, I asked for the gold balls and they said they keep them due to sizing. I said we paid for those gold balls to be placed on the ring to make it smaller. She said I could buy them back and yet still had to pay $50 for the sizing. That doesn’t make sense to me. The gold balls were part of my ring and should be mine to keep. Not sure if...
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