I gave 1 star because it's not possible to give less.
When i walked in I went over to the wall to look at some items, while there I noticed a small luggage. I asked the person behind the counter if they knew who's luggage this was since being an airport, luggage left alone is a bit of a security concern. As soon as I asked, the person behind the counter became belligerent, raising her voice to chastise me for not noticing other similar luggage that were sitting in other areas (that i had not browsed through) She then continued her attitude fueled rant about how everyone asks her the same thing and doesn't pay attention, basic rude disrespectful unprofessional, borderline uncivilized, obnoxious behavior.
Since I firmly believe that if we bring up an issue, we should present a solution, here are a few recommendations
This employee might be better suited in another role, some position that possibly doesn't interface with people
Since it was stated very loudly THAT EVERYONE ASKS THE SAME THING. Maybe consider the placement of this items and the environment the...
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