Landmark Hospital of Columbia — Local services in Columbia Township

My mother was at landmark of Columbia for a few weeks. It was a horrible experience unfortunately. During such a scary time in someone’s life, you’d hope there would be more compassion and higher standards but that is not what we found. CNAs were rude, mean, and careless with the exception of 1 or 2. Nurses were negligent. Blood pressure readings were taken incorrectly, I had to stop a nurse from administering Metoprolol when her BP was ~87/40 because they had charted the wrong BP. They had taken the BP from her leg earlier in the day and the doctor told them that was incorrect as her legs were swollen and to use the bicep reading, which is standard practice. Except they used the falsely high leg reading in the chart. She would spend countless hours in the same spot, went days without getting out of bed at all, was given dilaudid regularly to make her overly sleepy to “take the day off” which felt much more like the nurses did not want to do their job. She started having concerning symptoms which were ignored and misdiagnosed… once she was taken back to the real hospital it was discovered there were much larger issues happening that were being totally overlooked at landmark. I would not recommend this “hospital” to anyone. It was a nightmare. I will say the PT and OT were great. They were the only bright light in the entire place. I have heard they have possibly had a management turnover, and I hope that they are making major improvements. They could have only gone up from what we...

Lafonda is a very good worker. You all should be blessed to have such a worker working in your facility. My concerns and my sister concerns talk to her about it and she took care of it. She was easy to talk to very helpful on all aspects she was with my sister the most while she was here, she always had a smile on her face no matter what the issue is she took care of it. We have the most respect for her and we know her job is hard, but it didn’t seem to bother her no matter how many people she had to take care of she did a good job at it . So as far My sister and I we were both Melba Croney and I Karen Harlan are very happy with what she provided for us J.JJ IS ANOTHER WORKER HERE HE ALWAYS HAS A SMILE ON HIS FACE. HE’S VERY UPBEAT AND I CAN SEE HIM MAKING ANYBODY’S DAY HERE. I DON’T CARE WHAT YOUR PROBLEMS ARE. YOU PUT A SMILE ON YOUR FACE. HE’S VERY ENERGETIC AND I CAN SEE HIM AND THE UPMOST RESPECT FOR HIM HE TOOK CARE OF MY SISTER TODAY THAT WAS THE FIRST TIME WE’VE HAD HIM, HE HE IS AN AMAZING MAN, AND I CAN TELL BY THE WAY HE HAS. HE LIVES HIS LIFE AS A POSITIVE PERSON SO WHOEVER HE MEETS IN HIS LIFE MAY BE THROUGH HIS JOB OR THROUGH AWAY FROM HERE I BELIEVE THAT HE WOULD BE A POSITIVE INFLUENCE ON ANYONE. THANK YOU, JJ FOR US MEETING YOU AND IT WAS A PLEASURE. I HAVE NOTHING BAD TO SAY ABOUT YOU AS WELL. JUST KEEP ON SMILING KEEP ON BEING A POSITIVE PERSON IN THIS NEGATIVE WORLD...

If you have a non ambulatory loved one, I would not recommend this place. My loved one had tons of problems with response time and communication. A couple examples …. The person would answer the call button quickly and say “I will let your nurse know.” Most of the time it would take 45 minutes to 1 hour before someone came in (except when the complaint was chest pain). Appointments that University Hospital made before discharge were cancelled by Landmark with no explanation. One day I asked 3 different people to change loved one’s sheets because they had feces and blood, and they were never changed while I was there (3-4 hours). My loved one said having dirty sheets all day was normal during stay. PT was rarely in and patient was confined to bed most of stay at Landmark. Patient had little improvement made except due to time passing by. A medicine the patient was allergic to was given twice. When concerns were made to charge nurses one said, you are free to find a different facility.” Another said, “my daytime nurses wouldn’t do that but I will check” (Never heard back). A couple positives is loved one said the food was good and Dr. W. was good at listening and explaining. The janitorial staff was friendly and took time to engage with patient and family. (Lastly, it seems several employees have left favorable reviews. I am curious to know if they had a loved one receiving...