Wanted to like them but the piece I purchased distorted within minutes of leaving the store and when I came back to get it fixed there was no one available to help. Came back 3 times and waited each time over 20 minutes (except the last time because I was in a hurry). They have cute stuff but this was the second ring that had issues within weeks of purchase with minimal wear and no excessive stress to the jewelry.
Update: they were able to fix the second ring. First one I ended up taking to a jeweler in Grand Island that I had used before. Reshaping looks good. I like shiny things so we spend a fair amount on jewelry every year and honestly every piece they’ve repaired or resized before has also turned out well. I know dainty bands can warp more easily and don’t expect them to hold up even 6 months so not even a month was disappointing. They did seem surprised though as they hadn’t received any other of the same style back for distortion. They were nice enough about fixing it but the communication the first few times I came in could have been better (probably on my end too since I was in a...
Read moreLove, love, love the recent purchase of my Cross necklace, Diamond pendant and Diamond studs! Kathy, the sale associate was very helpful and knowledgeable in my search. I never felt pressured and was left alone to browse and was assisted in trying on several pieces. I would recommend anyone looking for higher end jewelry or gifts to visit Grace Jewelry. The store has an abundant amount of fair priced inventory which is displayed elegantly. The store was also very clean & inviting! Kimberly the owner, offered and did a fabulous job on cleaning my and my husbands wedding rings. Thanks again to Kimberly and Kathy for a memorable experience. We will...
Read moreI had a family's wedding ring passed down to be that needed to be resize up a half size to fit my ring finger.I was told that I might have a line of gold on the both rings (as I wanted to keep the engagement ring and wedding band fused as they had been). When I got the rings back, not only did it look better then before but had I not tried and failed to be able to wear the ring beforehand I would of never know it was sized up.Their quality and work was far beyond what I thought would be possible. I would come back to them for any jewelry care I need...
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