Crestview Storage — Local services in Contiguous United States

7/8/25 1p: Can never find nor get a hold of local staff. Remote call center is never helpful. Regional manager will never resolve issues. Filling complaints against their business licenses at the local and state level for failure to resolve issues and total incompetence and negligence. Not even going to waste the time contacting the CEO even though I found him and all of his support staff on LinkedIn. Total joke of a facility.

7/8/25 3p: Regional manager finally called and claimed she was never made aware of issues from call center. She helped remedy some of the issues today regarding my account. She stated a new property manager would be starting next week. Hopefully things will get better. For now, I'll change it from 1 star to 3 star based on her good faith and not move forward with filing complaints against the business license and maybe they can work towards regaining a 5 star over the next few months.

7/8/25 6p: The general marketing PR message for negative reviews clearly shows that no one reads the reviews because I addressed the fact that the call center has been utterly useless and even the Regional Manager said she had never been alerted to my issues nor concerns from her support staff at the call center over the past few months while on the phone with her today. So, the review has changed to 2 stars since the marketing team seems to be tone deaf when it comes to complaints and matters and just wants...

John & Amanda were super helpful. John showed me around and explained everything in detail so I was well informed about renting a unit. Amanda was super sweet and saw to it that I had a bottle of water and was very comfortable while John got to work on the application. I was told the hours and price up front so no surprises along the way. Showed how to operate the door system and code. I chose Crestview Storage because out of all the others I called or visited they were the only business to be open and to actually talk to someone behind the counter. Thank you John and Amanda for making the whole process quick and easy. I would 100% recommend Crestview Storage to...

Excellent service, security, and value for your property. We moved from another location that kept raising rates without any noticeable improvement to their service. At Crestview Storage, the front desk service (Mrs J) was very professional and knowledgeable on options for our storage needs. The facilities security is very comforting, in contrast to our previous location. Additionally, you have access of a dolly to move things in and even clean restroom facilities (none available on the previous location). They also have great moving deals are fantastic and a military discount. I'm was very pleased when they opened and glad we...