Clothes Mentor Coon Rapids, MN — Local services in Coon Rapids

Don't waste your time trying to sell clothes here. Yesterday I brought in two full baskets of clothes plus a bag of shoes. Most were good brands (Old Navy, Target, TOMS, etc) in very good or like-new condition. When I went to pick up my payment I was shocked to learn they took ZERO items. ZERO. The reasoning was that they were "old", "worn", or "juniors". When I pointed out specific items that easily could have been sold there, the employee just shrugged and suggested I try somewhere else. When I expressed my disappointment at the fact that I'd made two special trips into town just for this, the employee told me how far she drives to work every day......as if that was supposed to make me feel better. I've read the form response that you give to all the negative reviews ("So sorry you did not have a good experience. We try very hard to buy as much as possible, but the greatest challenge for any business is managing inventory.....") so you can skip that here. Let me suggest that you train your employees to actually back up their decisions instead of just mindlessly reading the reasons off the receipt. Train them to explain the inventory issues. That would have at least made me think the problem was my timing instead of my clothes. Really poor experience selling clothes. I could have taken them to Goodwill and saved myself two 30 minute drives to the store....

The floor manager with the European accent was rude and had the worst attitude in this world. I couldn’t help but think how she got stuck working that poor job. She seems so unhappy. It reflects in how she treats her customers. I will never go there again because of how I was treated by her. Right when I walked through the door, she said she doesn’t buy Walmart brand and target brand without even looking at the things I brought (why the hell would I bring Walmart and target brand to sell?) She even said she definitely won’t buy anything just from me looking at the top dress I had on top without even unveiling to see what any of my clothing looked like. Avoid this Coon Rapids location at all costs. I can’t help but imagine how her employees must feel working with someone like that. She should’ve been fired long ago. I understand that there’s a difference between being direct and being completely rude to people. It’s the tone in her voice. If you want to be transparent to your customers, do it...

Edited Review: I brought in 2 bins of clothes which included about 10 mid rise size 12 long mostly Gap brand jeans, many cute cap sleeve t-shirts, a few summer dresses, skirts, doc martens, and other odds and ends. Some I felt wouldn’t be sellable (a few are dated), others, like the doc martens which a customer commented on how cute they were when she saw them as I was being checked in, and the jeans, skirts, and dresses would be taken as I was told mid rise jeans are what they were looking for as are t-shirts. Most pieces are not dated. They took about 7 items, only a couple of them were what I thought they would take. They gave back the jeans, skirts, doc martens, and all the cute t-shirts. I made $23. I walked around their store one day and saw items from Walmart. Other items were kinda not palatable. I honestly don’t know what they want. Or are we being bamboozled. I think a different way of selling clothes is in order for me. Thank you...