Lori was recommended by our Cabinet Painter. We needed help with our remodel, and so many overwhelming design decisions. However, her objective was to sell furniture and rugs. She made selections, showed us, and we agreed. everything was surprisingly very expensive! We changed fabric choice on the sofa to something we preferred, and she did the change with attitude. The rugs arrived, and I had access to the website and found that the mark up was 2 to 3 times the cost. She stated the markup was to cover hours for decorating help that she would provide. One rug ( her cost $411 We paid $1100) was defective and wavy. She didn’t agree to return or help us get a new rug. She made great selections in the dining room. The rug (cost $965. We paid $1780). She created a contract, but it was only for the purchase of furniture and rugs. No clause about the planned future decorating hours that she stated were covered by the SIGNIFICANT up charge on everything!!She kept saying that she would be back to help with decorating bookshelves, paint, mantle, etc. but then once the furniture arrived, she declined to provide any further...
Read moreI highly recommend Lori Savio and her team for any interior design or remodeling needs that you may have. She remodeled our entire first floor of our home which included the family room, kitchen, guest bedroom, full bathroom, living room and dining room. Lori listened to what we wanted and delivered!! She incorporated the furniture that we wanted to keep with new furniture and accessories that she helped us select. We were very impressed with the design of all the window treatments especially in our dinette area since this was a difficult space which created design challenges. Lori excels at solving design challenges! We were so impressed with the inside remodeling job that we hired her and her team to design a screened-in porch area. There were a lot of structural challenges that her team of experts were able to solve. She created the most gorgeous screened porch that we had ever seen! In addition, there wasn't any price gouging which is important in today's world with labor shortages and supply chain issues. The charges were very fair. We will definitely hire Lori when we decide to remodel our...
Read moreI had to ask myself if I was in NYC in some hidden treasure boutique on the Upper West Side. Home Heart & Soul is spectacular! Easy to miss as you drive on Catawba but so worth looking for. This place is dreamy. I had the privilege of meeting Lori (the owner) she gave me a grand tour of the entire building (there is more to see on the second floor). She is a designer and if you are looking to do some unique decor, she’s got impeccable taste & real talent! I took a peek at her design space, I saw swatches that I could imagine on a sofa of your choice. Take a chance, walk in and see what beautiful things you can bring home to enhance your living space. PS There are some incredible gifts no offense to the usual shoppers of Home Goods but sorry it’s all been done. Too much of the same, but not Home Heart & Soul, they have the unique “hard to find goods” that you or that lucky person you gift it to will treasure for a...
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