What an amazing experience!! My sister and her husband recently purchased furniture from Sweet Dreams, and they recommended I try there. I spent over 10 hours last week at almost every furniture store in the Charlotte area, trying to find a simple couch. My requirements were something that felt sturdy and had cushions that didn't feel like they would deform after 3 months. That doesn't sound like a tall order, but you would be surprised how badly a lot of furniture is built these days.
I finally made it to Sweet Dreams last Tuesday, and found a couch that met all of my requirements. Let me say, Braden is an EXCELLENT person to work with. No games, no corny salesmanship tactics. Very straight forward, which I GREATLY appreciated. There were so many reps at other chain furniture stores that were one notch above being stereotypical car salesmen... but not at Sweet Dreams. I really had a great experience.
My whole check out and delivery were arranged within about 15 minutes!
Three days later, my couch was being delivered! Let me tell you, THAT experience was just as amazing. Their system confirmed with me the day before as to when I could expect my couch to arrive. On Friday, we had some heavy winds coming through with that bitterly cold weather, and the driver was kind enough to let me know that they were being extra-cautious that day because of the higher winds, which I completely appreciated. Loved the communication! Preston and Todd arrived right on schedule and I can only say that I wish EVERY delivery team was as polite and professional as those two. They came to my place, introduced themselves by name, and even asked if I preferred if they removed their shoes before entering my home!!! How great is that?!? They brought my couch up with ease, and got unwrapped and placed right where I wanted it. Again, Preston and Todd were so kind and polite, which you just don't see these days.
If you are looking for furniture, definitely give Sweet Dreams in Cornelius a try!! You will get better service from here than any of those other big chain stores, and the prices were very fair!!
Thanks again for the great transaction and super-smooth process! I will definitely do business...
Ā Ā Ā Read morePreston and Conner delivered my chair and side table today. They were so courteous and polite. They stayed to make sure my plug and outlets worked on the side table. Great on time delivery service. Braden my sales associate did an excellent job helping me find exactly what I needed including measuring and moving around pieces in the showroom. He also was very helpful in allowing me to add to my order later without having to incur an additional delivery charge. He was always professional and never pushy, making sure I got exactly what I wanted. Couldnāt not have asked for a better overall experience when purchasing furniture and highly recommend. Received a second deliver of my couch and I couldnāt more than happier with how fast I got it as well as the delivery process. Thank you AG & PG for delivery in the rain.
12/9/24 I just bought a mattress and box spring and have had great experience. Very helpful without being pushy. Will keep coming back for my furniture needs. 12/13/24 just got new mattress and box spring delivered. Could be more pleased. Arrived right on time and Evan and Josh were wonderful. They were courteous and very efficient. They even put my bed skirt on for me too which was thoughtful. I also appreciate my sales person Jimmy who listened to what I wanted and took me to the product that fit my need. Thank Sweet Dreams I will buy from your store forever. 12/20/24 Received replacement boxspring today and I appreciate their willingness to make things right for...
Ā Ā Ā Read moreWhen we moved to North Carolina almost 9 years ago we found Sweet Dreams Furniture and Mattress while looking for a place to purchase furniture and mattresses. After going into several of the "name brand" stores this was a breath of fresh air. We moved here with the intention of purchasing new beds and furniture and we found the place that could provide it all. We purchased our mattresses (3 bedrooms) and they had them delivered the day we closed on our house, so we wouldn't have to sleep on the floor. When the chairs would take a whole lot longer than expected they delivered a couch we could use until the chairs were made and delivered.
After selling our house 2 years ago we went back to purchase a new headboard and footboard. Again, the service was stellar and the prices couldn't be beat.
Fast forward to two weeks ago. After determining it was time to replaces the mattresses in two bedroom we went right back. This time Braden helped us and provided excellent service (which is something we've come to expect). We purchased new mattresses and had them delivered today. Once again the Dream Team showed up and took excellent care in not only removing the old beds, but installing the new ones. They were careful in our home and took great care of everything.
I can't emphasize this enough. The entire team from sales to delivery is TOP NOTCH! There prices are competitive and most times lower than what you find elsewhere. The people are amazing, and this is a locally owned company, so...
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