The Cotton Gin — Local services in Corolla

My family and I were visiting Corolla and decided to take a bit of a shopping trip. When we entered, we were not greeted, nor was our greeting reciprocated. The brunette at the register was EXTREMELY rude. I watched her snap at several customers at the register about “waiting until the green light comes on” or something along those lines. She snapped at me when I had a bottle of wine with my purchases, stating that wine had to be purchased at the other register. I handed the blonde woman some cash with my wine. After I paid cash I asked the rude brunette if she wanted some ones or fives if she was running low. She snapped that she’s very low but she didn’t have time for me because there was a line. My 20 mo granddaughter accidentally knocked a shell turtle and a foot broke off, my daughter, being an honest, Christian woman, brought it to the register, and the RUDE lady charged her for it. I know from having a retail store, that there’s 1) a very high mark up on items 2) breakage is expected and counted as a loss 3)customers are your bread and butter...even in a seasonal area. You can be assured that neither I nor my family will be returning to The Cotton Gin and we will recommend that all our friends not patronize the establishment as well. By the way, I have a large family and my adult children are marrying and having children of their own. I also either highly recommend places or feverishly discourage...

The staff has gone downhill over the last couple of years. I took my daughter in there yesterday, and the staff was literally glaring at us like we were going to steal something. When we checked out at the register, the staff was not friendly and as we were leaving I heard the male staff say to the older female staff member "did you get the cash from that guy?"referring to me. This is extremely odd for the area, because it's a small town vibe and everyone knows you either by face or by name if you live there or visit regularly. We had the exact opposite experience at literally every other store in Corolla, with staff being very courteous and helpful. I've never felt so disrespected and uncomfortable in a store before, and I definitely don't want to spend my hard earned money in a place that treats me (and my...

I was on vacation for 1 week in Corolla. We shopped at this store and bought many items. I fell in love with a painting at this store but did not buy right away because I wanted to make sure my husband liked it. We totally forgot to go back to the store so I called when I returned home to see if they would possibly ship it. The lady that answered the phone was incredibly rude and told me Verbatim, “ok, I’m going to stop you right there! We are closed and I am counting the register right now! I only answered the phone because I wanted to make sure it was not the corporate office!” I was completely shocked and am now so glad I did not spend the money on this painting even though I loved it! They lost out on an great purchase and I am sad that people have to be...