Extreme Disrespect and Discrimination from Security Staff.
An extremely poor and discriminatory interaction that occurred Sunday 10.26.25 at the Burlington location at corona . The incident involved a female security guard working near the entrance/exit around 3:40 PM. Based on her appearance, she is a woman in her 40s or 50s. This guard was rude, unprofessional, and overtly disrespectful to multiple customers during my visit. Her demeanor suggested an immediate prejudice and condescending attitude toward shoppers. This behavior is unacceptable, particularly from staff in a customer-facing security role, as it creates a hostile shopping environment. Burlington serves a wide and diverse customer base, including many who are financially successful and choose to shop at your stores. I was appalled to witness such a sad display of discrimination and poor treatment directed at customers who deserve respect regardless of appearance or purchasing power. I highly recommend that other shoppers take this experience into consideration and choose to shop elsewhere to protect their personal dignity and reputation. Corporate headquarters needs to urgently review its training and policies regarding customer interaction and staff conduct. To any customer who experiences discrimination at this establishment: I strongly urge you to document the incident and pursue legal action against the corporation. It is deeply disappointing that Burlington allows its staff to treat customers with...
Read moreThe store has definitely improved since the last time I was in. More stock, less messy. However there was an older/elderly employee (I assume manager) who was incredibly rude to me and the employee helping me at the cash register today. I was buying two small trash cans and I denied a bag. The woman came up and touched my cart, so I smiled and thanked her (believing she was removing it for me). Instead she looked at me with a dead stare, turned her gaze to the cashier, aggressively grabbed a bag and forced it into her hands, demanding she put the trash cans (which were already in my arms) in the bag. I didn’t want to waste plastic, as I was parked very close, and was already holding the dang things, but the unpleasantness of this woman seemed like it wouldn't be worth arguing. I apologized to the cashier because I know how these employers are. Looking for things to insult/pick on for no reason other than...
Read moreHad a 200 voucher for clothes shoes etc.. PETER the cashier did not want to accept it because it was whited out where the address was (not done by me ) everything else was clear! the name the amount and date . He said I can't take it if it has White out any where. He was super certain that it was no good . so me and my boyfriend said okay not really thinking. Walked Out were upset! mind you it was 9pm and I had a 1 yr old super tired and hungry called the manager from parking lot asked why wasn't it accepted if everything else was CLEAR AS DAY told us to come in ,we did . and she handled it for us ! She said everything was fine So thank you Cheryl ! But peter you really suck ! Next time. Confirm with your...
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