Ordered my sonâs senior ring here. He is graduating from JPII, but went to Orange Grove most of his life. He wanted âBulldogsâ somewhere on the ring along with JPII or Centurions. Although John Paul II and Centurions are written all over the envelope that was used while making decisions, there is not one thing about his school on the ring. I specifically asked MULTIPLE TIMES if it was possible to have something from both schools. When I picked it up and saw that there was nothing on it that had to do with the school that he is graduating from, I asked if we could add to it and it was basically just sorry, it wouldnât fit and then they proceeded to tell me that we decided not to put the school he is graduating from on his SENIOR RING. It is paid for when it is ordered, so now we just have a ring with his name on it and the year he is graduating with the wrong school. Yes they had good prices, but it became worthless to us....
I cannot reply to the owners reply, so I will address it here in an edit. First of all, I was there with my son when HE decided what he wanted on the ring (His current school and mascot were written multiple times on the order envelope). HE specifically asked if he could have something âBulldogsâ put on his JPII ring and he was told yes. I asked multiple times after to make sure it was clear and that it could be done. If the school has to approve the criteria, at what point was it âapprovedâ by JPII that their mascot was the Bulldogs? This ring is for an Orange Grove graduate, which he is not. There was no attempt to even try and help me make my sonâs senior ring right. You knew when I asked about it that it was wrong and you proceeded to try and tell me that at least he can wear it into college, since it doesnât say his high school and no one wants to wear a ring from high school in college. You have no idea what my son wants to wear in college, but he did want to wear a senior ring his senior year of high school. We have ordered a new senior ring for him elsewhere along with my other sonâs senior necklace that he wanted. I will continue to recommend people elsewhere, especially with the non professional response insinuating that â(his mom)â was the one disappointed in my...
   Read moreI was really disappointed with the service I received here. I dropped off my ring on March 21 to be resized, only to find out the jeweler wasnât in that day. I had to call several times the next day just to get an update because no one bothered to follow up with me about the estimated price or time for pickup. When I finally got a quote, they told me it would cost $100 to size the ring down from a 10 to an 8, and when I asked if that price factored in the extra gold being removed, they said yes â which I thought was unbelievable.
They didnât give me a clear pickup date, only that âsomeone would call me when it was ready.â After explaining this to my husband, he decided to just go pick the ring up. When he asked how much gold had been removed and if it had been credited to the price, no one could give him an answer â they had no idea. He ended up paying and leaving, not wanting to waste any more time.
To make matters worse, while he was there, he witnessed another customer expressing concern that her bracelet was too tight, and the staff basically brushed her off and told her there was nothing they could do.
Overall, I would strongly advise anyone to look for a jeweler who values their customers, offers fair pricing, and has the courtesy to communicate clearly â and who doesnât charge high fees without explaining or accounting for the gold they remove from...
   Read moreMy wedding ring had a few prongs that were broke and had 2 diamonds that fell out after only a week of having it cleaned and examined by my prior jeweler. I had been taking the ring in for cleaning every 6 months, but they failed to do a good job inspecting my ring and then they quoted me an outrageous price for the repairs. My husband recommended I take my ring to Aframâs to see what they could do and have them give me a quote and Iâm so glad I did. The ladies at the counter were very accommodating and extremely nice. I was so relieved when she came back with the quote from the jeweler! My ring was ready within a week whereas the previous jeweler would take 2 to 3 months to return it to me. I was extremely pleased with the job the jeweler did on repairs! It turned out beautifully and I am immensely grateful for the excellent workmanship performed by the jeweler! I would highly recommend this...
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