Not trustworthy.
I had a phone fixed here and asked if they used factory parts multiple times. Each time I was told "yes." The screen was replaced, seems just fine, no telling for sure if its factory. The back glass was a cheap knock-off and shattered within a week after never being dropped. They said they would order a factory replacement and call me when it came in, never called. Now my wireless charging does not work.
Additionally, in reference another review where a customer said the employee accessed his Google account and wrote a phoney 5 star review, I made sure to use a password to lock my phone. Once I gave it to them my phone they immediately asked for my password. I of course refused. When I asked why he needed my password he said, "oh umm, to turn off the phone."
My screen is fine, the back glass was a POS knock-off. My wireless charging no longer works, it worked before. This place is not trustworthy. If you do ok work half the time but can't be trusted, you get zero stars and zero...
Read moreThe individuals who run this operation and specifically the individual manning the counter doing the repairs is cantankerous and shady to say the least. He'll communicate that he won't charge you unless he fixes your phone, yet when you return to to find out that he was unable to fix your phone, he'll get outright angry and refuse to give back your phone unless you pay up for labor charges that amount to the cost for a dental cleaning.
You'll find that if you try to inquire on your phone repair status, the repair guy manning the counter will either ignore you, get right back to texting on his phone, or mysteriously disappear to a back room and return every 30 seconds. He even tried to put up a fight with Walmart management (runs his operation out of Walmart) to whom we complained because he would not give our property back. Luckily Walmart provided us with good...
Read moreNice and polite worker but as far as replacing iPhone screens I do not recommend coming here at all the screens they will use on your iPhone are cheap and not tested for durability from the manufacture and you will find your screen cracking very shortly even minor taps can cause these screens to crack on you its just not worth it I came here for iPhone 6 repair iPhone 6+ iPhone 5 and the 8+ all of them with the same issues all at different months of the year , also the price is a bit high for the iPhone 8+ to get the screen replaced. If you would like to replace your screen your much better off buying a screen on amazon and make sure it was tested for durability and you will get away much cheaper it will only take you a half hour 45 minutes your first time and they have videos for you to...
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