Discounts Matter Furniture — Local services in West Greenwich

i purchased a bedroom set for both my son and i and a living room set from this place. i was told my stuff would be delivered etween 10-1 and they didt show up until 7pm when they got here a draw on my son dresser was broken and ive called ad been in the store like 10 times in the last 7 months and everytime someone new tells me that the person who ordered it has been fired and that they are handeling it now and ive even been called back at least 4 times to tell me that it has been ordered and yet no one ever know what im talking about. they also delivered things i did not order and told me that i could keep it... i had no use for an extra box spring so obviously i didnt keep it... also the delivery men were extreamly rude and did not finish putting shleves up or nobs on any draws...they told me it was too time consuming and i would have to do it my slef... this is after i waited an entire day for them to keep telling me i was the next delivery. ha what joke. also they forgot my matress covers and one of my sons dressers and i had to wait weeks for that to come in. basically this place is a joke u do not at all get what you pay for and they lie like thats their job!!! one employee who had given his 2 weeks at the time i was in there complaining informed me that they have the same issues all the time and that was why he was leaving and going someplace else. i would never recomend this place to anyone... anyone looking to buy furniture you should take your money someplace else these people are not worth the...

I was pulled in by the promise of great deals on their TV commercial but when I looked on Google I saw these bad reviews and feared the worst. Driving by there at lunch I figured I would take a look, I'm glad I did. I was helped by a red headed gentleman who was very social and helpful. They have amazing products at a fraction of the cost of the big furniture guys.. were talking at least half! I bought an entire bed set for the price of a single dresser at the others( Someone here complained about quality? Its a dresser not a jungle gym.. keeps your kids off it and ur clothes in it and you'll fine). They had all but one piece in stock and delivered it the next day for 20 bucks! The other piece was ordered and I was told 4-6 weeks it should be in.. within 3 and a half weeks I had been called and delivery for the final piece was set and it was in my house and assembled 2 days later. One of the delivery guys (younger guy) was there for both deliveries and was super cool and made sure I was happy with everything before they left. I'm not sure if these other reviewers had bad luck or I had good luck but I will be going back there for more furniture and recommend you do the same....

EDIT: I do love the "oh, bad reviews are just because of people not paying". Bull. I paid for my items IN CASH and I have receipts to prove it, witnesses, and a perfect credit report for anyone who wants to see it. "Nice people"? Ha! The story I could tell you. This store actually later tracked down my employer and tried to get me fired over my review. Completely inappropriate and I would never do business with them again.

Bought a table and chairs from here a while back - the table was beautiful, but the people at the warehouse where we had to pick it up were RUDE. One guy laughed at me and said I'd never get the items in my car (after they refused to deliver it), and told us that anything we left would get thrown away. We got everything in, and he seemed very disappointed. Once we got the table home, we had to assemble it - all the hardware (bolts, etc) broke, didn't fit, or was rusted in the bag.

I had to buy all new hardware at Home Depot because "I couldn't prove it came that way", and they wanted over $150 to replace the faulty hardware and the table leg it almost ruined. Redid the bolt housing in the leg myself, and you bet the table is much more sturdy than it...