Ace Hardware of Covington Township — Local services in Covington Township

The Competition (ACE Hardware Stores Associated With Fresh Grocer/Gerrity's) Have A Scan Right Guarantee. I Was Not Given A Scan Right At ShopRite When Asked In 2023. When Asked, I Was Not Given A Scan Right At ACE in 2024, & Told They Only Do Those At ShopRite... Why Am I (Customer) Being Treated Poorly. I Pay A Higher Premium Shopping At Bracey Stores. I Pass 2 Hardware Stores Driving Here From My House. Scan Right Or It's Free Is Why I Shopped At Fresh Grocer/Gerrity's & ACE in Scranton...

Driving Here, Then Being Offered Less Than The Cost Of Fuel To Get Here Is An Insult.

10 Minutes More Driving & I Can be A Gerrity's/ACE Customer Again.

I Thought Bracey Stores Put Customers 1st, Because Customers Choose Where To Spend Their Dollars.

For Your Time, Inconvenience, Fuel, etc., Here Is The Couple Dollars We Stole From You.

Is That What You Do To Criminals Who Steal From The Bracey's Stores?

Im Trying To Figure Out If This Is What Bill Or Chuck Said?

Or If I've been shopping here based on this promise for nothing..

__Original__Review__4__Years__Prior:

• 5 STAR Surprisingly not as expensive as other Ace Hardware stores. Friendly staff and helpful. Stopped in quick for ant killer, turpentine, paste wax, couple fasteners and pieces of hardware. They had all of what I needed and knew where its location is....

Dropping them down to 1 star because they refused to HONOR their own online sales! Who dose that? Its their own advertisement for a black friday sale and today is black friday and despite being shown the ADD they posted, they still refused to honor it. For christ sake Walmart honors stuff on the wrong shelf let alone their own dam advertisement. The lack of knowledge by the associates and unprofessional attitude was appalling, i recommend driving the extra 15 minutes to any one of the other ACEs , Bills has issues .PS its by far NOT the biggest hardware store in the area, lowes and home depot are 10 minutes away in...

The manager Zack deserves recognition from the company for the way that he went above and beyond to help me today. On thanksgiving, My drain pipe clogged and backed up the whole house. I was able to get an emergency Plummer but he didn’t have the correct pieces. Zack went above and beyond to help me get the correct parts before they closed at 2pm for thanksgiving. If it wasn’t for Zack, thanksgiving would have been ruined for my 6 and 8 year old children. Thank you so much Zack. It’s because of people like you that restore humanity and humility in this...