Bunny Gurus — Local services in Cupertino

I had a deeply disappointing experience with Bunny Gurus that I feel compelled to share. We booked them for our children's birthdays because my kids had been dreaming about having bunnies at their party; it was supposed to be a big surprise for them. Initially, the online package was listed starting at $400, which I planned to go with. However, after speaking with the owner's son, I felt pressured to upgrade to a $700 package, as the presence of bunnies was crucial for my kids' celebration. I paid the $400 deposit and signed a basic liability waiver, thinking everything was settled.

A week later, I received another email pushing for an upgrade to a $1,200 package, which I refused. Then, I got another email inquiring about my social media presence and my online following. I was confused about the relevance of this information, as I never mentioned it nor asked for any discounts as a blogger. It felt invasive that the company had searched for me online, and I wanted to protect my family's privacy, so I sent them a non-disclosure agreement. They did not respond for several days.

At 7:40 PM the night before the event, I received an email stating they had made changes to their waiver, now prohibiting any pictures or videos unless I included their logo prominently in my content. This was shocking, as I had hired a videographer to film a mini vlog about the birthday party, and I was not willing to include their branding in my personal content. Additionally, they stated that every guest would not be allowed to post online without tagging them, and they would require my guests to sign papers on the day of the event regarding this. I felt this was taking advantage of my guests as well.

After that, I received an over-an-hour-long phone call from the owner, who mentioned lawyers and high-profile individuals he knew, including Barack Obama. It felt as if he was trying to convince me to promote his business at no cost. I even agreed to mention them in the captions of my videos just to avoid disappointing my kids by canceling the bunnies, but that wasn't enough. He insisted on having their logo featured across all videos, which would make the content look unprofessional and unappealing.

Ultimately, they canceled the appearance at 12 AM on the day of the event, knowing we would be unable to find another bunny provider on such short notice. My children were understandably stressed and crying, and the excitement for their birthday was completely ruined, along with the anticipation of the ten other kids who came to the party.

I would not recommend Bunny Gurus based on...

Today I had to pull myself together to attend a birthday party for two twin boys my daughter adores. The week was brutal. We managed to catch the end of the party and right away the party was lovely which I knew it would be. I didn’t know if I could be good company. The weather was terrible, storming and windy but everyone seemed so sunny. It’s a great group of people already and the bunnies made everyone beam. I am also amazed by the amount of kids that attended an indoor party and how much excitement and joy filled the room but somehow it wasn’t chaotic. The party was great and bunny gurus added such an amazing experience. The owner was incredibly passionate about bunnies bringing joy and how it can benefit mental health. The opportunity to pet, feed, and hold the rabbits brought immense joy. I knew getting to the party and being around people would be really good for me, and I was just so taken back by how therapeutic holding the bunnies ended up being. The owner was fantastic with the kids, ensuring everyone found their comfort level interacting with the bunnies. Overall, a great and kind experience that added a special touch to the celebration. Highly recommend!

Also something I had never heard of so it was awesome to experience. Really unique...

Something is just so odd with this business...Their website is really...off. Also, the extra long waiver they send for a party is pretty wild. I would avoid and not have children involved in this. Do your own research online re their location, licensing, website, and lack of info about who's running it. Edited to add: This is really some kind of response that I doubt makes anyone feel better. I don't know what incident you're referring to, but you just put that out there online which is kind of crazy. My daughter was going to a bday party a month ago and I was doing my own research after reading the strange waiver (which is not standard at all). As a parent, your site, lack of state licensing, big logos that are probably on the website without permission (it would be very challenging to get permission from Stanford, for example) and other items including the waiver raised a lot of red flags for me since I work professionally with children. This response alarms...