Pet Club Cupertino — Local services in Cupertino

I had to urgently get food for my dog after my house flooded and her food was ruined. This was the closest place to me that carried Victor’s Hi-Pro Plus, so I called at 7:58 PM, just 2 minutes before closing, and explained the emergency. I asked if they could please stay open a little longer because I was just down the street.

The gentleman I spoke with kindly said okay. When I arrived at 8:01 PM, he already had two 50-pound bags ready and waiting for me. He didn’t have to do what he did — but he did anyway, and it meant the world to me.

My dog is happy, I’m happy, and I’m extremely grateful for the kindness and understanding shown. Thank...

Racist. Lori Would not let me come in and exchange my purchase even though my dog was needing to eat and I had no other options. Waited to hear from the manager and had to call myself and well he sympathizes with his yt associate. She always looks scared of me because I am Latina but I did not think there would be discrimination. Two other locations said even if a manager is not present there I can come in person and they can call. But not this store especially me being Latina is not for the weak in this store or part of...

New store front that is filled to the brim with pet items! I don't buy too much in bulk as my dog is picky so I'm not sure how the prices compare to other places, but the staff was super friendly. We went during their opening weekend. Lots to choose from. The aisles are a bit small, hard to navigate around larger dogs, baskets and humans if you are trying to pass someone. It's in a great big shopping complex but parking can be difficult here sometimes. We had to park all the way...