Dollar General — Local services in Dade City

Good afternoon. I have only had to write a review about this store once before nd was a positive review. This time, I am afraid to say, this is a negative experience.

I live close to this area so I frequent this store quite often. I would even go as far to say everyday. I have had great experiences here. I never felt bullied, or followed, or discriminated against. These are things I am careful to look for in this community. So because of this I keep going to this store. Today, when I walked in I did my normal shopping. When I came to check out. De 'Shay gave me this look as though I had stolen something.

Let me just interject with my background. My name is Gertrude Hughes. I have a bachelor's degree in sociology and a masters degree in criminal justice. Currently, I am pursuing my doctorate degree in criminal justice ironically, my proposed dissertation is discrimination in retail stores by associates and loss prevention. I have never stolen a thing in my life. I have never even had the desire to steal. So when I come into a store my mannerisms should never indicate to anyone that I am there to steal. Nonetheless, here I am.

For instance, I had come into this same store about a week ago an purchased several items. Among those items was an oreo cake. The cashier told me the total was 9 and some change. I didn't think about it until I went to my car. I was thinking the cake was on sale. So I looked at my receipt and realized he didn't charge me. So I went back in and paid for it. And this can easily be verified by the only male associate who works there. He is a shore white feminine type guy.

Back to my concern. De'shay looked at me and looked at the PVM and looked back at me as if she was indicating g I had stolen something. I'm not stupid. I've worked in retail for 20 years. I know the look. When I came to the counter she didn't not even say hi or any type of greeting. I was thoroughly disgusted. I could have easily made a big stink about it but she looked very young and I really did not want to spook her.

I do not care for this type of differential treatment when she made sure to greet the customer in front of me. But treated as though I steal. Please address this issue seriously. I do not want her fired. There is no reason to ruin a young adults life and goals so early in adulthood but she should understand that people will take issue I'd they feel they are being treated differently from others. Thank you...

I just left this store, the lady had about 5 people in line and instead of ringing us out she wanted to talk to another employee about How she just got talked to about mopping the floors correctly, I said mam can you just ring us out please (it's been about 15 minutes at this point) then she proceedes to tell me it's to bad I'm gonna be waiting a while and if I don't like it, I can leave, at this point I lost my temper and put my stuff down so did the other 5 people behind me😡 this isn't the first time, I know other shoppers who have experienced this in there too and won't ever back, absolutely...

I went into the store today and I was disrespected I went in to find out how much a pack of L&M cigarettes the lady behind the desk was beyond rude I don't remember her name but she didn't wanna ring it up to see how much it was she was assuming I didn't have enough to buy it and I don't see how that's possible but I'm only giving it a one star because they didn't have any customer service skills and that's big for me, I wanna feel comfortable buying things instead of feeling like I should be happy she letting me spen my hard earned money there this is not ok and I will like to speak...