Ye Olde Clock and Gift Shoppe — Local services in Dallas

I was appalled by the customer service my husband and I received at Ye Olde Clock & Gift Shoppe. My husband purchased a item for my birthday, however the item was something I already own. We decided to return it the next day with the receipt and original packaging. Only to be told we couldn't either we had to keep the item or receive store credit the item was purchase less than 24hrs with the receipt it was appalling that they were so inconsiderate to how we felt about the situation. We decided to take the credit and use it for something else to get rid of it. Only to be followed throughout the store multiple times by the sales associate and be continually asked and told about the products. If my husband or I needed such guidance we would seek it but already being a upset customer this was a made decision on the management for the store to try and push a sale. We will not be returning and seeing that are friends and family realize how poor the customer service is...

My wife and I recently went back to Switzerland and did a lot of hiking. We would hear the sound of of the cuckoo bird while hiking and I have always wanted a cuckoo clock since hearing one as a kid at my grandma's house.

I found Ye Old Clock and Gift Shop online so decided to check it out. We found exactly what we were looking for. Not too mention, what a nice shop! I felt like I was somewhat back in time as the experience of shopping online has taken what I felt in the store, away.

Holly was helpful in answering our questions and was pleasant to talk as well!

With each hour now, I can imagine myself in the Swiss Alps with the sound of...

I been a satisfied customer for years now. If your ever in need of a unique gift for someone who has just about everything,this is the place you should shop at. But I must worn you ,,you May find so many beautiful unique items in this treasure chest of a store that you definitely will not leave without buying yourself a gift or two. Aside from the smiles and family like treatment you’ll get from the staff, if your ever in need of any type watch or clock repair they can do it ! And do it right. From antique pocket gems to luxury watches or just a simple battery change you can trust that it will be...