GameStop — Local services in Dalton

This review is getting 5 stars ONLY because of Cristall and her Manager Ren. I was sold a defective controller by an employee that no longer works there, and though I bought a warranty, it was not ever into the system. Thanks to Ren and Cristall, my problem was resolved. On the other side of that, when calling customer service, I spoke with a man named Honor. Honor didn't care of my problem was resolved and only moved to action when he realized that our entire conversation had taken place on speakerphone, in-store, in front of customers and staff. His action? Asking them if there was something they could do about it. He would not.

Thanks to the local staff here, Gamestop continues to have a lifelong customer.

Thank you, Ren...

VERY HELPFUL. Me and my dad went here earlier today. I was having trouble with the cod ww2 beta code that I got from a different GameStop. the day before. The guy that helped me was extremely polite and explained that other people was having the same trouble as I was. And if I wanted to he would be glad to print me off another beta code if I put 5$ down. I will for sure be coming here if I'm buying another game. If I see the manager next time I'm in there I will be sure to ask the manager to give him a...

Of course whenever I try redeeming anything with points the pinpad system shuts down. Instead of Grace moving us to another register, she restarted the system and was hesitant to even restart it. Then on top of it, drops my purchase on the ground and says it’s fine. She’s lucky she didn’t damage the box. Will not ever stop at this GameStop again. The establishment closer to the highway is more friendly and doesn’t take their bad day out...