I called for a quote on my oven and asked a simple question of whether or not he still charges a fee if he cannot fix my oven and it needs to be replaced. Some repair places do that, just was wondering. He replied “what do you think I work for free lady!? I have bills to pay. I said I understand I was just wondering that’s all. He became so angry and rude. He was condescending and belligerent. Either I called him on a really bad day or he just doesn’t know how to deal with customers. Worst customer service experience I’ve ever...
   Read moreTerrible experience- very rude attitude. John had to come to my house twice because the first time he didn’t actually fix the problem. The day after he left the second time it stopped working - I have been out of dryer for over 3 months. I’ve called to have him over a dozen times to cone back to fix it and he will not return my calls. $350 down the drain- I should have just bought a...
   Read moreEXCELLENT!! They found parts for our old kitchen electric wall oven that no other appliance repair store that I called would even bother to look for, for us. Even I couldn't find anything on line for replacement parts for this oven, that I'm sure the manufacturer is long since out of business. The people were extremely nice on top of it all! Would highly...
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